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Technical Support

We do our best to provide our services in maximum quality and availability. If you hit any problems with our products, services or simply have a questions, please, do not hesitate to contact us. We always try to respond to your inquiries in the shortest time possible.

There are several ways how you can obtain support from us:

For general support and basic support on our free products:

  1. you may browse and search this and related sections at our site to find answers to frequently asked questions (FAQs), common problem solutions, basic installation procedures and similar information
  2. visit our support forums and read questions and answers to them from other customers, users and our moderators, if you do not find issues you are interested you may also post your own questions or notes
  3. If you need to get your problem solved fast and proffesionally, then purchase a support time. Some of our experts will then be reserved for you to assist you with your problem.

For support on our commercial products and customers paying for support:

  1. Visit our support forum and check for categories for paying customers
  2. send us an email to support@artio.net
  3. call one of our hot-line numbers (in business hours):
    in Czech Republic: (+420) 603 784 732, 552 301 235
    in Finland: (+358) 400 789 592, 14 716 155
Ostrava, 17.2.2010 - We have just released latest version of popular Joomla SEO component ARTIO JoomSEF 3.5.5, that will produce SEF URLs, metatags, atc. for your Joomla! CMS. The release includes several improvements and fixes of the known bugs. VirtueMart SEF extension has also been just updated.
 

Ostrava, 5.2.2010 - The most popular women's magazine Prozeny.cz, developed and technically maintained by ARTIO, has been a website with the biggest popularity growth in 2009 in the Czech Republic. From 514 202 individual visitors in I/2009 it has grown to 1 368 254 in I/2010. The growth of +166% (and more than +800 000 visitors/month) means the most significant growth among all websites in CZ. The original analysis is available at Lupa.cz.

Prozeny.cz - women's magazine homepage

 

Prague 19.1.2010 - A press conference took place in Prague on the occasion of the new version of the Topfun webpage created by ARTIO. The presentation has been a great interest. Next to Divida (Topfun holder) and ARTIO the conference was attended by number of prominent partners such as Microsoft, Prima TV, Centrum Holdings, Pragofilm, Euronics and CNN. You can watch the online record from this conference. Available in czech language.

TopFun - Movie Downloads project

 

Ostrava, 22.1.2010 - ARTIO designed and created new website for University Hospital Ostrava. The project was based on Joomla! CMS, which communicates with hospital information system to display most accurate and up-to-date information.

Check on news and facts about University Hospital Ostrava on the website. Available in czech language, english version is coming soon. See also project details.

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