If you buy a paid JoomSEF version or extension from us, you will get a support in a form of having full access to our web-support service, e-mail support and support forums.

Using these support channels, our operators will try to advice you with problems during installation or running JoomSEF. However, please note that there is no guaranteed response time in such case. Also, our operators are not able to check every complicated case, where problems may depend on your site configuration, other components you have installed or custom hacks made by you or your software vendor.

If you still need help in such case, we however offer a paid support programme. Both for JoomSEF and Joomla! in general. Within this support programme, our admins are able to install the component on your server, solve the complatibility problems or confilcts with other components, advice you how to prevent duplicates, etc. The support is currently offered as hour based. This means you will pay for the amount of time the administrators will spent with your problem. In most cases, we can give you the time estimation in advance, however in more complex cases a short analysis of the problem may be needed first.

The price of support services is 38 EUR per hour and it may be purchased on-line or Diese E-Mail Adresse ist gegen Spam Bots geschützt, Sie müssen Javascript aktivieren, damit Sie es sehen können .

Bellow, we present a prices of most often required support services.

Most Often Required Support Services