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Book it - corrupt on a windows server
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Universal booking and reservations component for Joomla!.

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TOPIC: Book it - corrupt on a windows server

Book it - corrupt on a windows server 11 years, 11 months ago #26689

Bought and tested Artio Booking v. 1.2.16 for joomla 1.5.25 on my test server (linux - PHP Version 5.2.17). I got everything working fine back-end and front-end. Then I set Book it up again (from scratch) on my site which is on a windows server.
[Windows NT WEB10 5.2 build 3790 (Windows Server 2003 Standard Edition Service Pack 2) i586 ] PHP Version 5.3.3

Everything seemed to work fine until I tried the "Make a Reservation" button (booking detail page) on the front end. The page came up, missing all css instruction, just basic text I had put in for the object at the back-end appeared in the top left hand corner, not using the correct character set and there was no sign of the calendar. (See attachment)

I have had some exchange with my hosting provider. Two times we have set the Joomla up again and then installed Book it - with no success, always the same outcome.

I couldn't find a detailed server requirements on your site to forward to my hosting provider. Do you have such a document or do you have any ideas about what could be wrong?

Thanks
Aegir.

Booking-error.jpg
Last Edit: 11 years, 11 months ago by aegirjens. Reason: adding info
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Re: Book it - corrupt on a windows server 11 years, 10 months ago #26703

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello

If server flush this fragment of page It's some error in PHP script on server.
The best way is see error log on server what is wrong.
If you will find some error, please, place here and we will investigate it.
ARTIO Support Team
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Re: Book it - corrupt on a windows server 11 years, 10 months ago #26737

Hi Jitr

This is what we have come up with:

[09-Jan-2012 09:30:06] PHP Fatal error: Cannot access empty property in D:\webs\nebon\is5679300\ljosaskipti.is\administrator\components\com_booking\helpers\booking.php on line 438

Thanks
Aegir
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Re: Book it - corrupt on a windows server 11 years, 10 months ago #26746

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, thanks.

Could you give me information about object settings (primary objects prices)? I want to replicate this problem in my local installation. We will fix it.
ARTIO Support Team
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Re: Book it - corrupt on a windows server 11 years, 10 months ago #26747

Hi, here is this.

Thanks
Aegir

Ategoprices.png


Ategoobject.png


Ategoproperties.png


Ategorestypes.png
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Re: Book it - corrupt on a windows server 11 years, 10 months ago #26774

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, try updgrade to 1.2.17.
ARTIO Support Team
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