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Problem with installation
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Universal booking and reservations component for Joomla!.

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TOPIC: Problem with installation

Problem with installation 10 years, 4 months ago #42949

Hi there

I have installed the paid for version on the domain name casazone.org

However, when I try to edit a bookable item, there appears to be an issue with the layout and I cant do anything with it.

I have attached a screenshot as example.
screenshot.png



Any ideas what I need to change to correct this ?

Regards

Paul
Last Edit: 10 years, 4 months ago by xivvi_ltd.
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Re: Problem with installation 10 years, 4 months ago #42965

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

please check our FAQs here www.artio.net/faqs/booking/1054-an-error-has-occurred
It could be solved your problem.
ARTIO Support Team
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Re: Problem with installation 10 years, 4 months ago #42968

Thanks for the update.

Unfortunatley that is not the case and it was not the error generated.

To confirm, in the database, I only have one row with the parent_id = 0.

Any other thoughts ?

Paul
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Re: Problem with installation 10 years, 4 months ago #42970

Just noticed in IE that the following errors are being displayed...

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; CMDTDF; .NET CLR 1.1.4322; InfoPath.3; .NET4.0C; .NET4.0E; BOIE8;ENUSMSCOM)
Timestamp: Wed, 26 Feb 2014 20:06:47 UTC


Message: Object doesn't support this property or method
Line: 368
Char: 3
Code: 0
URI: casazone.org/administrator/index.php


Message: Object doesn't support this property or method
Line: 484
Char: 1
Code: 0
URI: casazone.org/administrator/index.php


Message: Object doesn't support this property or method
Line: 915
Char: 1
Code: 0
URI: casazone.org/administrator/index.php


Is this the issue ? If so, how do we fix ?

Paul
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Re: Problem with installation 10 years, 4 months ago #42981

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

it is hard to say where the problem can be.
Could you send us Joomla/ftp access to your site to check your problem?

Please sent it at our email Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript and also please add the link to this topic.
Thank you
ARTIO Support Team
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Re: Problem with installation 10 years, 3 months ago #43025

I have just emailed you the details.

The site in question is www.casazone.org

Thanks in advance,

Paul
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