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Saveing reservation problem
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TOPIC: Saveing reservation problem

Saveing reservation problem 5 years ago #47926

Hi, I have the problem listed in this post

I have tried both 2.5 and 3.6 Joomla and get the same problem. I have also tried various versions of PHP.

We are a squash club and would like to book courts, table tennis and our facility.

Thanks
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Re: Saveing reservation problem 4 years, 12 months ago #47935

  • mitk
  • OFFLINE
  • Posts: 708
Hello,

unfortunately I don´t know what problem. Please, can you describe it?

Thank you.
ARTIO Support Team
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Re: Saveing reservation problem 4 years, 12 months ago #47937

Hi mtik. I've installed Bookit on both joomla 3.6 and 2.5 and seems to work OK after setting up some courts but as soon as I alter any configuration setting the Save Reservation function fails

The ??????.co.nz page isn’t working

??????.co.nz is currently unable to handle this request.
HTTP ERROR 500



The error is slightly different depending on the browser. The reservation is actually made but the user gets the white screen of death.

I'm using two different shared web host providers. It looks like a permissions problem but I reset all permissions and still get the problem.
Last Edit: 4 years, 12 months ago by johnsopaul.
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Re: Saveing reservation problem 4 years, 12 months ago #47938

  • mitk
  • OFFLINE
  • Posts: 708
Hello,

blank page means some problem with PHP. Please, try to swich on error_reporting or check error log on server and send us error message you´ve got.
ARTIO Support Team
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Re: Saveing reservation problem 4 years, 11 months ago #47964

Here's the error message when I set Error Message to Simple in Joomla 3.6

Fatal error: Call to undefined method BookingHelper::get() in /home/????????/public_html/????????/administrator/components/com_booking/models/reservation.php on line 483

thanks
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Re: Saveing reservation problem 4 years, 11 months ago #47965

  • mitk
  • OFFLINE
  • Posts: 708
Hello,

please, download a free version again and reinstall Booking. We had to re-record free version due to some problems.
ARTIO Support Team
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