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Support Quality
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If you want to ask question about the product features, licensing conditions or other questions prior to purchase, please, do it here.
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TOPIC: Support Quality

Support Quality 12 years, 3 months ago #26260

Hi, im evaluating the software before purchaising, but im somhow scared, the way customers are desesperate trying to get answers for their questions, even trough customer support, doesent looks profetional to my. I have placed a presales question for E-tickets more then 2 days before and didnt receive anser yet. im not shure if im wasting my time or if there is really a team behind all this softwares.

i wonder if i get a reply to tis post

regards

jens
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Re: Support Quality 12 years, 3 months ago #26378

:( 5 Days and 6 Hours later...

still no reply to this topic and also no help from the forum with calender problems...

sad i liked the software very much but im not able to help myself with the users guide or with the old posts at the forum, i dont feel supported by the forum or the artio team...

but i think i wont give up so easily, i try again to get more help...
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