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Fatal error on install
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TOPIC: Fatal error on install

Re: Fatal error on install 10 years, 10 months ago #39339

  • maju
  • OFFLINE
  • Posts: 1107
Ok, you can remove all db tables and files for sure.
First you can try uninstall in Extensions -> Extension Manager -> Manage
If you uninstall ARTIO Booking (Location: Administrator), it should remove all files and folders. Database can be removed manually, but it is not so necessary. When you will install Book it! 2, it should also modify old database tables.

If you can not uninstall it in admin Extension Manager, then you can try manual uninstallation:

How to unistall component manually (for Joomla 2.5.11):
Delete these folders/files:
1. administrator/components/com_booking
2. administrator/language/{lang-code}/{lang-code}.com_booking.ini
3. administrator/language/{lang-code}/{lang-code}.com_booking.common.ini
4. administrator/language/{lang-code}/{lang-code}.com_booking.menu.ini
5. administrator/language/{lang-code}/{lang-code}.com_booking.sys.ini
6. components/com_booking
7. modules/mod_booking_customer_info
8. modules/mod_booking_search
9. plugins/search/booking
10. plugins/user/booking
11. plugins/cciDEALPlatformCustomPayment
12. language/{lang-code}/{lang-code}.com_booking.ini
13. language/{lang-code}/{lang-code}.mod_booking_customer_info.ini
14. language/{lang-code}/{lang-code}.mod_booking_search.ini

Database:
We do not remove database tables for Booking, because we want to save older data.
But there are data about installed component which we have to remove:
1. DB Table #__extensions, you can find rows by name:
ARTIO Booking Customer Info - (type=module)
ARTIO Booking Search - (type=module)
cciDEAL Platfotm Payment Plugin for ARTIO Booking - (type=plugin)
Search - Booking - (type=plugin)
User_ARTIO_Booking - (type=plugin)
booking - (type=component)

These rows should be at the end of the table if the component was last thing you installed in Joomla

2. DB Table #__menu, you can find rows by combination of menutype and path
All rows should have menutype 'main' and path starts with 'artio-booking'.
But if you have not Booking in administration menu, it is possible that there will be no rows for Booking component.

This should be all for manual uninstallation.
ARTIO Support Team
The topic has been locked.

Re: Fatal error on install 10 years, 10 months ago #39375

I did the manual uninstall. It seemed to go well.

When I installed version 2 I got this error on the first try:
Fatal error: Class 'JModelLegacy' not found in /home/captaina/public_html/rvingwithease.com/administrator/components/com_booking/helpers/model.php on line 21

Second try produced this:
"Another menu item with the same parent has this alias
Error building Admin Menus"

" Installing component was successful."

------------------------------------------------------------------------------

Even though it said it installed the component, none of it shows up, no admin, no component, modules or plugins.
I feel totally stuck, I have to get this resolved - it is part of a contract.
The topic has been locked.

Re: Fatal error on install 10 years, 10 months ago #39432

This problem is resolved.
Apparently the error from the Class 'JModelLegacy' not being found was in the version of Joomla 2.5.0 I was using.
I found other questions about this on the web. Prior to 2.5.5 the JModelLegacy class did not exist (according to Joomla forums).
I was able to update my system with the template my client wants to use without any problems and that solved the Artio install problems.

Might be something to look at though as some templates that are pre 2.5.5 won't run on newer versions and so your site really should say for versions 2.5.5 and above, or have the installer include the JModelLegacy class for earlier versions.

Thanks for your support so far. Very prompt and efficient.
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Re: Fatal error on install 10 years, 10 months ago #39442

  • maju
  • OFFLINE
  • Posts: 1107
Ok, thank you for your solution. I informed others about missing information in compatibility.
ARTIO Support Team
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