JReviews extension for JoomSEF4 won't install

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TOPIC: JReviews extension for JoomSEF4 won't install

JReviews extension for JoomSEF4 won't install 9 years, 10 months ago #44672

ihpr
OFFLINE
Posts: 10

I am a customer but your system won't recognise me as a customer so I'm posting in the community support forum. Please help....

Installed the paid version of JoomSEF, saved the configuration. Tried to install ext_joomsef4_jreviews.zip and got this error message:
JLIB_INSTALLER_ABORT_DETECTMANIFEST
Error installing COM_INSTALLER_TYPE_TYPE_SEF_EXT

screencast.com/t/b1EYSKOF

Any ideas how to fix this please?

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Re: JReviews extension for JoomSEF4 won't install 9 years, 10 months ago #44680

ihpr OFFLINE Posts: 10	I should have said I'm on Joomla 2.5.19. Thanks for any help anyone can give. This looks like a bug with the installation file.
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Re: JReviews extension for JoomSEF4 won't install 9 years, 10 months ago #44681

dajo OFFLINE Posts: 5069	Hi, Open Joomla's Plugin Manager and make sure that System - ARTIO JoomSEF plugin is enabled.
	ARTIO Support Team Reply Quote

Re: JReviews extension for JoomSEF4 won't install 9 years, 10 months ago #44700

ihpr OFFLINE Posts: 10	dajo wrote: Hi, Open Joomla's Plugin Manager and make sure that System - ARTIO JoomSEF plugin is enabled. Hi, Thanks for the reply but that did not fix the problem. I still get the same error when I try to install the extension. Any other ideas, please?
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Re: JReviews extension for JoomSEF4 won't install 9 years, 10 months ago #44706

ihpr OFFLINE Posts: 10	Oh come on please, I bought a product which doesn't work. Can you please fix the product?
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Re: JReviews extension for JoomSEF4 won't install 9 years, 10 months ago #44718

dajo
OFFLINE
Posts: 5069

Hi,

We don't have any reports from other customers about this problem, so most likely there's some problem with your server configuration.

Please make sure that all the required directories are writable (you can check this in Site -> System Information -> Directory Permissions).
Make sure that System - ARTIO JoomSEF plugin is ordered as the first of system plugins - set its ordering to -1 to be sure (see screenshot).
You can also try downloading some free JoomSEF 4 extension to check if the problem happens only with JReviews or all the JoomSEF extensions: www.artio.net/download-free-version/joom...-4-x-extensions-free