Menu Content

Podpora

> Diskusní fóra, FAQs & placená podpora
Welcome, Guest
Username Password: Remember me

Sobipro extension installed and error 403
(1 viewing) (1) Guest
Support forum for users using free JoomSEF extensions. These forums are mainly for mutual help between users.

Please note that due to our capacity limitations, we do not monitor these forums regularly.
  • Page:
  • 1

TOPIC: Sobipro extension installed and error 403

Sobipro extension installed and error 403 11 years, 5 months ago #35895

Hi i have bought the extension of sobi pro but in my entry add url i get 403 error.
I have setup 2 price packages into my catalog and i m getting 403 error.

please some help

Re: Sobipro extension installed and error 403 11 years, 5 months ago #35922

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,

What versions of Joomla, JoomSEF and SobiPro do you use?

Please post the URL that's displayed in the address bar of your web browser when the 403 error is shown. Also try to find that URL in JoomSEF's URLs Manager and post the Real URL stored for it. Check if there are any duplicates created.
ARTIO Support Team

Re: Sobipro extension installed and error 403 11 years, 5 months ago #35923

everything are in the last updates

i will check the urls and i will post them
Last Edit: 11 years, 5 months ago by gfactor.

Re: Sobipro extension installed and error 403 11 years, 5 months ago #35934

i don t find any duplicate in those urls.
my entry url is
www.gfactor.gr/index.php?option=com_sobi...sid=1&Itemid=101

and my package url with 403 error is
www.gfactor.gr/index.php?option=com_sobi...y.add&Itemid=101
www.gfactor.gr/index.php?option=com_sobi...y.add&Itemid=101

joomla 2.5.8
sobipro 1.0.8
joomsef 4.3.0

The regular url that are work with joomla sef by default are those.
www.gfactor.gr/entry/add/view,basic.html
www.gfactor.gr/entry/add/view,extended.html

for some reason they work.
so i tried to redirect the pages in those url. when i made the sef url from "add-entry" to "entry/add/view,basic.html" i m getting 403 error again.
In the extended package i don't have make any tempt to configure it and it still works. how can i restore the basic package to work again.

i have try to remove the sef url that i have set and the 301 redirect but nothing changes.
i have clean any cache but no result.

also i have disable in sobipro the Data Accelerator.

best regards

Re: Sobipro extension installed and error 403 11 years, 5 months ago #36072

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,

If I try to open your 403 URLs they are both redirected to "add-entry" SEF URL, so they are duplicated. But I don't know why they display the 403 error.

Try disabling SEF completely in Joomla's Global Configuration, check what the URLs look like and compare them to the URLs stored in JoomSEF that display the 403 error.
ARTIO Support Team
  • Page:
  • 1
Přihlášení uživatele Prázdný