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My Joomsef 4 is not being installed in Joomla 3.2
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Support forum for customers who have purchased JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). Archive only, no new post can be added.

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TOPIC: My Joomsef 4 is not being installed in Joomla 3.2

Re: My Joomsef 4 is not being installed in Joomla 3.2 10 years, 3 months ago #43637

is anyone out there!? No help from support in so many days!? WTF!
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Re: My Joomsef 4 is not being installed in Joomla 3.2 10 years, 3 months ago #43652

  • dajo
  • OFFLINE
  • Posts: 5069
Hello Dariusz,

I've just tested the installation of our free version of JoomSEF 4.5.1 downloaded from www.artio.net/downloads/joomla/joomsef/a...oomsef-4-5-1/details on Joomla 3.2.3 and the installation works fine. Please try to download the package again and try the installation once more.
If it still doesn't work, please post some information about the Joomla and web server you are running (the more detailed the better), mainly the versions of Joomla, PHP, MySQL and whether you use Apache, IIS or some other web server and its version. Thank you.
ARTIO Support Team
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Re: My Joomsef 4 is not being installed in Joomla 3.2 10 years, 3 months ago #43653

  • dajo
  • OFFLINE
  • Posts: 5069
Please also check your web server's errors log file to see if there's any hint on what might go wrong during the installation (maybe some directory is not writable or something like that).
ARTIO Support Team
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Re: My Joomsef 4 is not being installed in Joomla 3.2 10 years, 3 months ago #43714

I have tried installing it again. The same information:


Warning

JInstaller: :Install: Cannot find Joomla XML setup file

Component Install: Custom install routine failure



Error

Download ID not set.


Message

Error installing component



I'm using www.hosting24.com hosting servers both for this website and many others. Everything works fine for other websites. I'm using your extension to other websites too and it's brilliant... Beside of this time

Details:
OS Linux t
PHP 5.3.28
MySQLi 5.1.73-cll
Apache version 2.2.22
Architecture x86_64
Perl version 5.10.1

Joomla 3.2.3

I'm trying to find it in Extension >> Extension manager >> Manage and there is no Artio product installed...

Please contact me on email Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript so you can try installing that extension by yourself and check where is the problem.
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Re: My Joomsef 4 is not being installed in Joomla 3.2 10 years, 3 months ago #43742

  • dajo
  • OFFLINE
  • Posts: 5069
Hello Dariusz,

Have you checked the errors log on your server?

You can send us access credentials to Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript and include the link to this topic please. Thank you.
ARTIO Support Team
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