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Phoca Gallery Extension Broken
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TOPIC: Phoca Gallery Extension Broken

Re:Phoca Gallery Extension Broken 14 years, 1 month ago #11638

Hi Jan,

I think at this point, keep asking me to do something is poor, you have waited for over 1 week between some replies for a paid module, that is jut beyond a joke. Even your members offering more ideas than you.

Let me make this clear, I have reinstalled, cleared cache, manually created urls tried all methods, however you just wont accept the fact that it doesnt work properly, you have not even approached me or asked or offered to help, not asked me for url or anything?????????

so someone who pays for your product, comes along and asks for support, you tell him, sorry its your fault?
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Re:Phoca Gallery Extension Broken 14 years, 1 month ago #11640

  • bcordis
  • OFFLINE
  • Web Dev
  • Posts: 26
jason4656 wrote:
Hi Jan,

I think at this point, keep asking me to do something is poor, you have waited for over 1 week between some replies for a paid module, that is jut beyond a joke. Even your members offering more ideas than you.

Let me make this clear, I have reinstalled, cleared cache, manually created urls tried all methods, however you just wont accept the fact that it doesnt work properly, you have not even approached me or asked or offered to help, not asked me for url or anything?????????

so someone who pays for your product, comes along and asks for support, you tell him, sorry its your fault?


Well I Can not agree with you because this i have it working on my website and no problems after he patched the plug-in. There is something wrong with your website that is cosing this problem or you have screed up some configuration on the back end that is cosing thees errors.

If you need a tech to look at the site please set up arrangements. I would be willing to help you out with looking into it.
Thanks,
Brent Cordis
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Re:Phoca Gallery Extension Broken 14 years, 1 month ago #11646

  • jaku
Dear Jason,

please, do not take me wrong, I would really like to help you, but it really seems this is something dependent either on your site or its configuration, so this is not issue #1.

Additionaly, except what I adviced, I do not know how to help you further if you are the only one who reports this problem at the moment.

Some of the manually created links you posted are wrong as they include Itemid variable twice. Anyway, the point is the links should be created automaticaly without problem. We have tested it on several site since you reported the problem and it was working just fine.

Please, post here screenshot of your current extension settings.
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