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Unable to Edit Customer Note
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TOPIC: Unable to Edit Customer Note

Unable to Edit Customer Note 1 year, 4 months ago #83587

Hi,

After some recent extension updates I can no longer edit the Customer Note in the back end using VM Invoice 3. After clicking 'Save', the page refreshes without the new text. Instead I have to go to Virtuemart > Orders to edit this. I use this field to append the tracking details for the customer's order, which then shows on the 'order shipped' confirmation email.

I'm aware this may due to incompatibility issues with my setup but would be interested to know if this can be fixed for these versions?

I'm running...

Joomla 3.10.11
Virtuemart 4.0.12
VM Invoice 3.1.26

Many thanks!

Re: Unable to Edit Customer Note 1 year, 4 months ago #83591

  • ange
  • OFFLINE
  • Posts: 23
Dear customer,

we are ready to help you. Please, send us a "Support Ticket" (www.artio.net/asupport/dashboard). You can add a screenshot too.

Thank you and have a nice day!
ARTIO Support Team
Last Edit: 1 year, 4 months ago by ange.
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