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TOPIC: other / extra fields

other / extra fields 10 years, 5 months ago #28795

In the virtuemart backend / orders screen - we use webgility's ecc software that pulls tracking information and drops it into the order history tab in the top right of the back end list orders screen. Can your PDF invoices pull that information into a custom invoice template? We've been looking for a way other than manual to get this information into the order confirmation e-mail and thinking your solution might work. Let me know!
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Re: other / extra fields 10 years, 5 months ago #28808

  • pama
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Hello. That is not presented in VM Invoice yet, but good idea. We will add that ability to next version. You can buy the component, it will be there.
ARTIO Support Team
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Re: other / extra fields 10 years, 5 months ago #28818

If I agreed to test this additional feature for you in our shopping cart, would this be something you would agree to start working on right away?

There is not much value for me to add this without this functionality as this is the primary reason why we were interested in your component.
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Re: other / extra fields 10 years, 5 months ago #28827

  • pama
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Hello. If you buy the component, we will send you testing version with that function presented. After it, we can make adjustments based on your request.
ARTIO Support Team
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Re: other / extra fields 10 years, 5 months ago #28830

Ok that is fair. I just have a few other housekeeping questions for you. When I utilize your component, will it automatically replace the default messaging that virtuemart currently uses when an order is placed? Currently when they place an order, they get an HTML purchase order confirmation e-mail, along with some pretty rough looking system e-mails each time the status changes from pending, to confirmed, to shipped. Ideally, we would be using your software instead for these messages to replace the default ones, yes? I just want to make sure that we would be shutting off the default e-mails when replaced with yours.

For this new functionality we're discussing in this string, would there be an automatic way that your software could know when the tracking was posted to the user's account? Or would it look instead to the change from confirmed to shipped to know that the tracking was then posted to the account? Since shipping occurs after payment (usually the following day), I'm presuming your software would allow us to set up a separate template thanking them for the order and giving them the tracking information you are pulling from the store)?
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Re: other / extra fields 10 years, 5 months ago #28834

  • pama
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  • Posts: 489
VM Invoice works independetly on VirtueMart. It sends invoice as PDF to customer when order is in desired state. You can configure it for example to send invoice when order reaches shipped state. (I think that is what you want?)

Invoice e-mail itself cannot contain dynamic information (tracking code from order history) now. We can make it for you as paid customization.

Automatic VM e-mail layout can be edited (/components/com_virtuemart/html/templates/order_emails/ in VM1, /components/com_virtuemart/views/invoice in VM2).
Automatic VM e-mails cannot be disabled in configuration, it must be done by modifying VM source code.
ARTIO Support Team
Last Edit: 10 years, 5 months ago by pama.
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