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Artio JoomSEF (4.5.1) VS Eyesite (3.01.01)
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Support forum for customers who have purchased JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). Archive only, no new post can be added.

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TOPIC: Artio JoomSEF (4.5.1) VS Eyesite (3.01.01)

Re: Artio JoomSEF (4.5.1) VS Eyesite (3.01.01) 10 years, 4 months ago #43303

  • dajo
  • OFFLINE
  • Posts: 5069
Hello,

To disable 404 handling by JoomSEF, open JoomSEF's Configuration and on the 404 Page tab set "404 Page" option to "(Joomla! Error Page)".

Could you post a link where we can see the problem with Eyesite, so we can check what exactly is going on with the AJAX request?
ARTIO Support Team
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Re: Artio JoomSEF (4.5.1) VS Eyesite (3.01.01) 10 years, 4 months ago #43304

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Re: Artio JoomSEF (4.5.1) VS Eyesite (3.01.01) 10 years, 4 months ago #43335

Any news on my issue?
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Re: Artio JoomSEF (4.5.1) VS Eyesite (3.01.01) 10 years, 4 months ago #43339

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,

The link throws a 500 Internal Server Error when I try to open it in my broser after some time spent loading, so I suspect there's a time limit exceeded in PHP script. I'm not sure how this could be related to JoomSEF.

If there's a 404 error reported when the URL is opened by AJAX, there must be some difference in the URL accessed by AJAX - try to check if the URL accessed by AJAX is really the same using Chrome's Developer Tools.
ARTIO Support Team
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Re: Artio JoomSEF (4.5.1) VS Eyesite (3.01.01) 10 years, 4 months ago #43358

Hi.

The issue is sure relate to JoomSEF because if I disable/uninstall it all works fine.

If you want I can create and send to you admin credential to investigate. How can I send to you a PM?

Bye.

OnyxTLC
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Re: Artio JoomSEF (4.5.1) VS Eyesite (3.01.01) 10 years, 4 months ago #43387

Hi

I have sent to you a mail with the admin credentials.

To reproduce the issue, go to "Joomla Administration > Components > Eyesite" and click on the button "Scan Now". You can see the error "Unknown response, please contact support".

If I disable/uninstall ARTIO JoomSEF the component "Eyesite" works fine.

Thanks in advance.

OnyxTLC
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