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mturbo extension is not working properly.
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Support forum for users using free edition of M-Turbo. These forums are for mutual help among users.

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TOPIC: mturbo extension is not working properly.

mturbo extension is not working properly. 10 years, 5 months ago #44112

Respected Sir,

I am developer working on site and installing the m-turbo extension on www.kiddangerous.com site. when I am trying to cache in bulk in admin then it is giving error. I have to cache all page one by one individually. and when I am trying to add any category then it is not effecting on front end even after clearing cache.

Thanks,
Vidyasagar Kushwaha
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Re: mturbo extension is not working properly. 10 years, 5 months ago #44114

  • jich
  • OFFLINE
  • Posts: 254
Hello,

Could you tell us what exactly error you are giving? If there is a problem with caching a page you can try to change the download method (you can do it at "Main Configuration" tab).

Do you synchronize after you add a category to select? You should do "Synchronization" (you can do it by push button "Synchronize" on grid) otherwise new categories are not added to list.
ARTIO Support Team
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Re: mturbo extension is not working properly. 10 years, 5 months ago #44115

It is redirecting to following url
www.kiddangerous.com/index.php/index/ind...356995c2b5864229b95/

404 page error Whoops, our bad...
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Re: mturbo extension is not working properly. 10 years, 5 months ago #44119

Respected Sir,

I did not get any reply of my last mail. Please let me know when you can fix the issue.

Thanks,
Vidyasagar Kushwaha
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Re: mturbo extension is not working properly. 10 years, 5 months ago #44134

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

I apologize for so slow support service, we are going to change our way of providing support soon.
Our programmers will answer once they figure out questions of customers who contacted us before you.
ARTIO Support Team
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Re: mturbo extension is not working properly. 10 years, 5 months ago #44137

  • jich
  • OFFLINE
  • Posts: 254
Hello,

We've checked your site. You have right there is something work. Unfortunately it is hard to say what exactly is wrong. Could you send us FTP credentials to your server. We look at this issue in place. You can sent it at Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript or Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript . Thanks.
ARTIO Support Team
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