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VM INVOICE REGISTRATION
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Support forum for customers who have purchased this product. Archive only, no new post can be added.

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TOPIC: VM INVOICE REGISTRATION

VM INVOICE REGISTRATION 8 years, 4 months ago #35574

Hi! i've bought VMInvoice but i can't register it, it tells me:

Your VM Invoice is not registered

and

It was not possible to check your registration information. The upgrade server may be temporarily down. Please, try again later.

I don't konw if the number in registration field is correct, because in my invoice the ID number is missing. I send a message from your home but nothing. Please aid me. The site is www.tribu.it.
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Re: VM INVOICE REGISTRATION 8 years, 3 months ago #35946

  • miun
  • OFFLINE
  • A pesimist is just a well-informed realist.
  • Posts: 563
Hello,
well, it may happen because of security restrictions at your server. And when the component is checking registration at our server, the communication is stopped.

In such case, you cannot use automatic updated and need to stick to manual updated.

But first of all, make sure you are entering the correct ID. You need to enter the Download ID, which is the 32-chars long number you have receieved with your order.
ARTIO Support Team
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Re: VM INVOICE REGISTRATION 8 years, 2 months ago #37080

I also have the same problem. Other components such as RSSEO register and check for updates without a problem on this hosting platform.
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Re: VM INVOICE REGISTRATION 8 years, 2 months ago #37088

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

you can try to use this link:
http://www.artio.net/e-shop/download-area

There you can download actual version of component and install it manually.
ARTIO Support Team
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