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TOPIC: Error 500 when booking

Error 500 when booking 14 years, 7 months ago #26856

  • Planting
  • OFFLINE
  • Posts: 17
The booking form looks and works great, the client can fill in all their info - but when they go to confirm and proceed to paypal payment they get an Error 500.

www.skibansko.net/object/7-apartment-1.html

Any ideas?
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Re: Error 500 when booking 14 years, 7 months ago #26857

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1430
Hello, error 500 provide your page or paypal page? How error 500 page looks like? Could you place here print screen?
ARTIO Support Team
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Re: Error 500 when booking 14 years, 7 months ago #26859

  • Planting
  • OFFLINE
  • Posts: 17
Error message screenshot attached
Attachments:
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Re: Error 500 when booking 14 years, 7 months ago #26860

  • Planting
  • OFFLINE
  • Posts: 17
Error message screenshot attached


15-01-201218-14-32.jpg
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Re: Error 500 when booking 14 years, 7 months ago #26866

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1430
It's difficult. Can I make one reservation to see full process?
ARTIO Support Team
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Re: Error 500 when booking 14 years, 7 months ago #26887

  • Planting
  • OFFLINE
  • Posts: 17
Of course you can, thanks very much! We promise not to bill you!

Chris
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