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Make payment compulsory before booking confirmed
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TOPIC: Make payment compulsory before booking confirmed

Make payment compulsory before booking confirmed 12 years, 11 months ago #30122

I am a Paid customer, order number: 00023850.

During testing I have found that even though the payment is not made/received with Paypal, the reservation is stored and a reservation confirmation is sent to the customer?

Is there a setting I need to change to ensure that reservations are ONLY made once payment has been completed through Paypal? Or is this only an issue in the testing mode?

Regards, Rachael
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Re: Make payment compulsory before booking confirmed 12 years, 11 months ago #30242

Hi, Just chasing up a fix for this - it has almost been 3 days since I sent the request.
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Re: Make payment compulsory before booking confirmed 12 years, 11 months ago #30337

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, there is no such functionality. It's difficult because reservation system need ID of reservation to send to PayPal and recognise reservation after PayPal response.
ARTIO Support Team
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