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My Artio Booking ha stopped working
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Universal booking and reservations component for Joomla!.

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TOPIC: My Artio Booking ha stopped working

My Artio Booking ha stopped working 11 years, 2 months ago #35511

  • LAMF
  • OFFLINE
  • Posts: 72
HI,
I use the Artio Booking version 1.5.5 Paid version.
All of a sudden my clients sites booking system has stopped working.
If I go into the backend I see no errors but if I try to go to any of the booking objects from a menu or a link in an article the site crashes.
I have tried to relink the menu objects but get this error message every time:
JCacheStorageFile::_deleteFolderJFolder: :delete: Det gick inte att ta bort mappen. Sökväg: C:\HostingSpaces\stigsberg\stigsbergsgard.se\wwwroot\cache\com_booking

The site URL is: www.stigsbergsgard.se

I havenn't done any upgrades on the site except from joomla versions so I have no idea why the Artio links dessn't work any more.
I need assistance with this as I have absolutely no idea what is wrong.

Best regards
Micke
Last Edit: 11 years, 2 months ago by LAMF. Reason: adding info
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Re: My Artio Booking ha stopped working 11 years, 2 months ago #35515

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello

Control if folder cache is complete writable and then delete whole cache.

What URL doesn't work? For example this is OK:

www.stigsbergsgard.se/index.php/rum-for-natten
ARTIO Support Team
Last Edit: 11 years, 2 months ago by jitr.
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Re: My Artio Booking ha stopped working 11 years, 2 months ago #35521

  • LAMF
  • OFFLINE
  • Posts: 72
jitr wrote:
Hello

Control if folder cache is complete writable and then delete whole cache.

What URL doesn't work? For example this is OK:

www.stigsbergsgard.se/index.php/rum-for-natten


Hello!
Thanks for a fast reply. That's progress that one is working and makes the issue harder to understand for me...
These links doesn't work:
www.stigsbergsgard.se/index.php/bokning-av-ridhuset
www.stigsbergsgard.se/index.php/hyra-av-hasttrailer
So 2 out of three is acting weird.

You find links to them from the side footer menu in the last column and in the main menu.
I will check the cache folder and delete all contents from it, I'll let you know the outcome as soon as it's done.

Best regards
Micke
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Re: My Artio Booking ha stopped working 11 years, 2 months ago #35522

  • LAMF
  • OFFLINE
  • Posts: 72
Hello again,
By completely writable do you mean 777 or 755?

Best regards,
Micke
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Re: My Artio Booking ha stopped working 11 years, 2 months ago #35524

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Could you sent me FTP and Joomla admin? There is some problem in component which I cannot repeat on my local installation. Send on This e-mail address is being protected from spambots. You need JavaScript enabled to view it . I will investigate it tomorow.
ARTIO Support Team
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Re: My Artio Booking ha stopped working 11 years, 2 months ago #35548

  • LAMF
  • OFFLINE
  • Posts: 72
jitr wrote:
Could you sent me FTP and Joomla admin? There is some problem in component which I cannot repeat on my local installation. Send on This e-mail address is being protected from spambots. You need JavaScript enabled to view it . I will investigate it tomorow.


Hello,
I sent all details to your email now!
BR
Micke
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