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Installation not completing
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TOPIC: Installation not completing

Installation not completing 7 years, 5 months ago #30882

Here is the error the ticket module is generating
==============================================================================================
Warning: include(/home/content/98/8781098/html/administrator/components/com_virtuemart/compat.joomla1.5.php) [function.include]: failed to open stream: No such file or directory in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 34

Warning: include() [function.include]: Failed opening '/home/content/98/8781098/html/administrator/components/com_virtuemart/compat.joomla1.5.php' for inclusion (include_path='.:/usr/local/php5_3/lib/php') in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 34

Warning: include(/home/content/98/8781098/html/administrator/components/com_virtuemart/virtuemart.cfg.php) [function.include]: failed to open stream: No such file or directory in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 35

Warning: include() [function.include]: Failed opening '/home/content/98/8781098/html/administrator/components/com_virtuemart/virtuemart.cfg.php' for inclusion (include_path='.:/usr/local/php5_3/lib/php') in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 35

Warning: include(/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/vmAbstractObject.class.php) [function.include]: failed to open stream: No such file or directory in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 36

Warning: include() [function.include]: Failed opening '/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/vmAbstractObject.class.php' for inclusion (include_path='.:/usr/local/php5_3/lib/php') in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 36

Warning: include(/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/ps_database.php) [function.include]: failed to open stream: No such file or directory in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 37

Warning: include() [function.include]: Failed opening '/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/ps_database.php' for inclusion (include_path='.:/usr/local/php5_3/lib/php') in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 37

Warning: include(/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/ps_main.php) [function.include]: failed to open stream: No such file or directory in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 38

Warning: include() [function.include]: Failed opening '/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/ps_main.php' for inclusion (include_path='.:/usr/local/php5_3/lib/php') in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 38

Warning: include(/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/request.class.php) [function.include]: failed to open stream: No such file or directory in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 39

Warning: include() [function.include]: Failed opening '/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/request.class.php' for inclusion (include_path='.:/usr/local/php5_3/lib/php') in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 39

Warning: include(/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/phpInputFilter/class.inputfilter.php) [function.include]: failed to open stream: No such file or directory in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 40

Warning: include() [function.include]: Failed opening '/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/phpInputFilter/class.inputfilter.php' for inclusion (include_path='.:/usr/local/php5_3/lib/php') in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 40

Warning: require_once(/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/ps_shopper_group.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 41

Fatal error: require_once() [function.require]: Failed opening required '/home/content/98/8781098/html/administrator/components/com_virtuemart/classes/ps_shopper_group.php' (include_path='.:/usr/local/php5_3/lib/php') in /home/content/98/8781098/html/administrator/components/com_vmeticket/vmeticket.php on line 41
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Re: Installation not completing 7 years, 5 months ago #30924

  • pedu
  • OFFLINE
  • Posts: 177
Dear,

I see that all the errors are about virtuemart component. The VMeTickets requires the VirtueMart component installed before.
Please check if the VM component is installed and if the addresses from the error messages exists. Also, please, check if there are correct access rights for this files.

Yours faithfully, Ing. Petr Dudek.
ARTIO Support Team
The topic has been locked.

Re: Installation not completing 7 years, 4 months ago #31092

Warning: require_once(/home/content/98/8781098/html/administrator/components/com_virtuemart/virtuemart.cfg.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/98/8781098/html/administrator/components/com_vmeticket/install.eticket.php on line 19

Fatal error: require_once() [function.require]: Failed opening required '/home/content/98/8781098/html/administrator/components/com_virtuemart/virtuemart.cfg.php' (include_path='.:/usr/local/php5_3/lib/php') in /home/content/98/8781098/html/administrator/components/com_vmeticket/install.eticket.php on line 19

this is the new error now
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Re: Installation not completing 7 years, 4 months ago #31101

  • pedu
  • OFFLINE
  • Posts: 177
Dear,

please, first check if the virtuemart.cfg.php file really exists and if the address is correct. If yes, then check the access rights to this file.

Yours faithfully, Petr Dudek.
ARTIO Support Team
The topic has been locked.

Re: Installation not completing 7 years, 4 months ago #31119

Please, how do I access this particular file you are talking about. Do you mean I need to login to the server to access a particular directory or I just enable the 777 permission stuff?

Please explain
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Re: Installation not completing 7 years, 4 months ago #31125

  • pedu
  • OFFLINE
  • Posts: 177
You can access the file probably using some FTP client and check if the file exists first (/home/content/98/8781098/html/administrator/components/com_virtuemart/virtuemart.cfg.php). If yes, check the file permission. It's enought for eticket to just read the file. So user, group and other must can read the config file.
ARTIO Support Team
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