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Error saving charts... - SOLVED
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TOPIC: Error saving charts... - SOLVED

Error saving charts... - SOLVED 11 years, 3 months ago #20843

Hello, today i got a commersial version of Joomla FusionCharts. When i try to save charts made by importing csv source I have a message:
-Error Saving Chart-
All directories have "write" permission to all folders as written in the manual.
Any idea??
Tks,
Magdy
Last Edit: 11 years, 3 months ago by magdyreda. Reason: SOLVED
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Re: Error saving charts when importing csv 11 years, 3 months ago #20849

  • lubi
  • OFFLINE
  • Posts: 221
Hello,
have you had installed also free version of ARTIO FusionCharts? If yes, you may uninstall component, check that all db tables have been removed and install it one more time.
ARTIO Support Team
The topic has been locked.

Re: Error saving charts when importing csv 11 years, 3 months ago #20856

Yes, I did install the free version but I've unistalled it before the new one. I've tried now again but the error did happen again...sigh!
Mag
The topic has been locked.

Re: Error saving charts when importing csv 11 years, 3 months ago #20866

Hello again, I've just added an image of the error...it just don't save anything...even the dummy chart made by ARTIO itself when you create a new chart. Again, uninstalled and installed the extension...the free one doesn't have the same behaviour.
I found another user having the same issue...
forum.fusioncharts.com/topic/8549-error-saving-chart/
Any solution anyone???
Tks,
Magdy


error.PNG
Last Edit: 11 years, 3 months ago by magdyreda.
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Re: Error saving charts when importing csv 11 years, 3 months ago #20876

Lubi, you were right...sorry!! Uninstalling the free version was not enough for deleting the db tables...I had to manually execute sql drop tables.
Now everythig is fine...thank you again!!

SOLVED
Last Edit: 11 years, 3 months ago by magdyreda.
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