Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Import ERROR
(1 viewing) (1) Guest
Flash chart component for Joomla CMS.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1
  • 2

TOPIC: Import ERROR

Import ERROR 11 years, 6 months ago #38105

please, I just buy it, but when i try to import data ( the example data in the ehlp button) it always shows:

Warning: finfo_open() expects parameter 1 to be long, string given in /usr/home/relec.es/web/cisco/administrator/components/com_artiofusioncharts/helpers/helper.php on line 1029

Warning: finfo_file(): supplied argument is not a valid file_info resource in /usr/home/relec.es/web/cisco/administrator/components/com_artiofusioncharts/helpers/helper.php on line 1030

Warning: finfo_close(): supplied argument is not a valid file_info resource in /usr/home/relec.es/web/cisco/administrator/components/com_artiofusioncharts/helpers/helper.php on line 1031

Can you help me to resolve that?

thanks in advance

Sergio
The topic has been locked.

Re: Import ERROR 11 years, 6 months ago #38107

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

what chart do you use? Same as in example? And what example you are trying to simulate?
ARTIO Support Team
The topic has been locked.

Re: Import ERROR 11 years, 6 months ago #38116

Hi,

I use simple Column 3d chart , I tried my personal csv and this one:

csv-import-example-singlechart.csv

That is in the image i attached

Either of the csv import, no matter what csv i try i hava always the same error.
Attachments:
Last Edit: 11 years, 6 months ago by enrique.
The topic has been locked.

Re: Import ERROR 11 years, 6 months ago #38132

Im in hurry with this anyone can help me?
The topic has been locked.

Re: Import ERROR 11 years, 6 months ago #38133

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

I checked it on my localhost and I have no problem in php 5.3.5.
This functions and constant should be available from 5.3.0. If it is possible, we need your ftp access to your site for more detailed testing, because we are not able to simulate it. Please, send this information to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

EDIT: Please, add there also admin login, so we can really test it. Many thanks.
ARTIO Support Team
Last Edit: 11 years, 6 months ago by maju.
The topic has been locked.

Re: Import ERROR 11 years, 6 months ago #38139

Im a bit reticent about give my passwords.....at first. I will do it as last resource due all impostant info and persons involved. Ii have php 5.3.8

You can chaeck my php info here: relec.es/info.php

Can you tell me if its the same that yours or there is anything wrong,

If not I will give you the passwords
The topic has been locked.
  • Page:
  • 1
  • 2
User Login Empty