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Customer support doesn't work
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Support forum for users using free edition of JoomDOC. These forums are mainly for mutual help between users.

NOTE: Due to our capacity limitations, ARTIO does not monitor this forum category regularly. If you want direct support from ARTIO, please start a ticket at Support Dashboard. If you have no support ticket available, you need to purchase it.
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TOPIC: Customer support doesn't work

Customer support doesn't work 6 years, 6 months ago #41627

Dear Artio!

We've purchased JoomDOC 4 Pro product for our tolkien.hu site.

After installation the product is not working: we can't create folders and can't upload files.

We tried to post a new topic in the " Support Forums/JoomDOC/Customer Support" forum, but we couldn't do it. A message appeared: " Posting to this topic is only allowed for users who purchased the related product and have still free upgrades/support period active. No matching product was found under your user account. Please, purchase the product or post to another (community) forums."

What can we do to get the customer support to resolve our prominent problem?
The topic has been locked.

Re: Customer support doesn't work 6 years, 6 months ago #41649

  • mitk
  • OFFLINE
  • Posts: 696
Thank you for the report. We have already fixed it.
ARTIO Support Team
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