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Documents not showing
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Support forum for users using free edition of JoomDOC. These forums are mainly for mutual help between users.

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TOPIC: Documents not showing

Documents not showing 9 years, 2 months ago #39331

New to Joomla and JoomDoc.
I've installed JoomDoc on a VirtualBox with Ubuntu Server running.
It all shows up fine in the Joomla backend and can upload documents from the backend, or the frontend.
These documents appear on the file system in Ubuntu, but do not appear in the backend or frontend.
I'm assuming it must be some sort of permissions thing.
I've changed my documents/ directory to 777 - this made no difference.
I've changed the permissions in JoomDoc for Admin to Allow everything. I'm logged in as Admin. This made no difference.

What am I missing? I'm assuming there must be some setting somewhere I've missed?


Re: Documents not showing 9 years, 2 months ago #39335

  • maju
  • Posts: 1107

what version of Joomla and JoomDOC do you have?
You can also check logs if there is not any hidden error? Another thing is database. You have your files in file system, but do you have these files in database? Every file/folder should have row in db table #__joomdoc_file.
Or you can have filter set to show trashed things only?
ARTIO Support Team

Re: Documents not showing 9 years, 2 months ago #39336

Hi Thanks for your quick response.
I am running JoomDoc 3.4.4 with Joomla 2.5.
This might be a Noob question, but where would I find the logs.
I checked the database, and even though the files are being uploaded to the filesystem, they are not appearing in the database.
Any idea why that could be?

Re: Documents not showing 9 years, 2 months ago #39340

  • maju
  • Posts: 1107
Your JoomDOC version should be compatible with Joomla 2.5.
If you have default location for logs, then you can probably find them in /var/log/apache2/error.log
But you have data in database and in file system. I don't think you will find anything in logs, but you can try it.

If you log in as Super Admin, there is still nothing? Can you send printscreen of Documents view?
ARTIO Support Team

Re: Documents not showing 9 years, 2 months ago #39341

First - the screenshot of the documents view in the Joomla backend.


Next - I found some errors in the apache log file (thank you for pointing out the location) when I try upload a document. See below.


I have managed to create another user, and create regular content, so I can write to the database.

I have been doing everything in the backend as the super user.

Hope this helps.


Re: Documents not showing 9 years, 2 months ago #39395

In case anyone experiences the same thing - I have got this working.
I deleted my joomla install completely and reinstalled.
This time I made sure to chmod the entire directory to www-data after re-installing Joomla.
I then installed the Joomdoc extension and everything was fine after that.
So it may have been a permissions issue. I had changed only certain directories within Joomla to be www-data. Now all directories are www-data and it seems to be working fine.

Hope that helps someone else.
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