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Keep asking for paid version
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Support forum for customers who have purchased JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). Archive only, no new post can be added.

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TOPIC: Keep asking for paid version

Keep asking for paid version 6 years, 6 months ago #45250

I have installed before choosing to buy the product the free version of joomsef4. Then i paid for the component and although I have entered the DownloadID the component keep mentioning that the paid version is not installed or the site is not the registered one. I have registered the arion.gr site but when I am checking the site locally the web address is completely different . What should i do?
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Re: Keep asking for paid version 6 years, 6 months ago #45253

  • dajo
  • OFFLINE
  • Posts: 5070
Hi,

After entering the Download ID you need to open the Upgrade page in JoomSEF and click the "Online Migrate to Paid Version" button.

In order for updating from our server to work, you need to access your administrator area using the same domain you registered. If that's not possible, you can use the following service to change your registered URLs: www.artio.net/e-shop/support-services/pr...-registration-change

You can register two URLs with our products (one for production website and one for testing).
ARTIO Support Team
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Re: Keep asking for paid version 6 years, 6 months ago #45262

I am trying to do as you advised me and the system is asking for money in order to proceed. Is this correct? Do I have to repay or to be exact to pay more to do this add testing url?
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Re: Keep asking for paid version 6 years, 6 months ago #45265

  • dajo
  • OFFLINE
  • Posts: 5070
Hi,

Yes, there is a small administration fee associated with the registration URL change as stated in our E-shop terms of service.
ARTIO Support Team
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Re: Keep asking for paid version 6 years, 6 months ago #45284

One domain I use is www.arion.gr and the other is localhost. How will I fill up the fields? Should I write www.arion.gr to one and localhost to other? Since you are asking money in order to fill the 2 boxes correctly I ask in order to save money.
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Re: Keep asking for paid version 6 years, 6 months ago #45286

  • dajo
  • OFFLINE
  • Posts: 5070
Hi,

You need to fill in the domain you use to access your administration area, as that one is used to check the URL. If your Joomla is installed in a sub-directory, you need to include it too. Don't include the /administrator part and you also don't need to include the http:// and www. parts.

So for example if you access your administration area from www.arion.gr/administrator, enter just "arion.gr". If you access your local copy in a sub-directory like localhost/arion/administrator, enter "localhost/arion".
ARTIO Support Team
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