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Virtuemart checkout step4 = 404 ! URGENT please.
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TOPIC: Virtuemart checkout step4 = 404 ! URGENT please.

Virtuemart checkout step4 = 404 ! URGENT please. 8 years, 5 months ago #25908

Hi, I recently bought JOOMSEF3+VM
ext_joomsef3_virtuemart.zip: (hidden)
com_joomsef3.zip: (hidden)
an I do not understand why I can't access to paid support topic ???
Anyway, I've got the following problem.
I'm on JOOMLA 1.5.25 an VM 1.1.9
Everything is correct just the 4 (last step->checkout_thankyou) of VM checkout (just before CB payement) witch systematicaly go to my 404 error page. At this moment all the site is "out" an all the pages follow to 404....
I have to purge all the urls in database !!!!
When i uninstall Joomsef, everything is ok !!!
I read a lot of topics concerning this problem between Joomsef and VM checkout page but none of the solutions I found work with me.
Please help me, the site is now in production. It's a pitty because all is ok...just this problem on step 4.
Thank's by adance
Last Edit: 8 years, 5 months ago by dajo. Reason: Don't post your download IDs

Re: Virtuemart checkout step4 = 404 ! URGENT please. 8 years, 5 months ago #26016

  • dajo
  • NOW ONLINE
  • Posts: 5070
Hi,
What does the URL in web browser look like when you get to step 4 and 404 is displayed? Could you post a link to your website, so I can see the problem myself?
ARTIO Support Team

Re: Virtuemart checkout step4 = 404 ! URGENT please. 8 years, 5 months ago #26027

I don't know exactly what is the url in that case.
Anyway, could i send you the link in PM ? I think you would understand that I don't want the link was on the forum.
Thank's.

Re: Virtuemart checkout step4 = 404 ! URGENT please. 8 years, 5 months ago #26032

Hi,

Finally, I have to uninstall one more JOOMSEF, because when I just turn it off there are some links to Artio website on all the pages....That I don't understand cause I bought it !
Anyway, it will be very nice to help me to find a solution.
For the website link, when I bought it i give the domain link during the registration..You don't have it ?
This site is actually in production and all the safe url's were sent to google by the joomsef sitemap generator...

Thank's for all !

Re: Virtuemart checkout step4 = 404 ! URGENT please. 8 years, 5 months ago #26075

  • dajo
  • NOW ONLINE
  • Posts: 5070
Hi,
You have to either disable JoomSEF in its Configuration, or if you disable it in Joomla's Extension Manager, you need to also disable the System - ARTIO JoomSEF plugin.
I've found your website in your order, but JoomSEF is not currently running, so I can't check the problem.
Also you should be able to access the paid sections of our support forum now.
ARTIO Support Team

Re: Virtuemart checkout step4 = 404 ! URGENT please. 8 years, 5 months ago #26078

Thank's dajo.
I just post on the paid section.
I reinstall JOOMSEF immediatly so you could test it .
Meanwhile as I previously said, It stop my payment process so I don't want to stay it a long time if this doesn't work...
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