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uninstall M-Turbo crashes Magento
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TOPIC: uninstall M-Turbo crashes Magento

uninstall M-Turbo crashes Magento 7 years, 5 months ago #36694

Hi,

i just did a uninstall of M-Turbo and now my Magento install crashes.

any ideas??? i have cleaned cahce and sessions folders

kind regards,
Mark
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Re: uninstall M-Turbo crashes Magento 7 years, 5 months ago #36697

  • jich
  • OFFLINE
  • Posts: 254
Hello bepos,

Could you exactly describe this issue? Are there any records in var/system.log, var/exception.log or var/reports? We are ready to help you, but we need more information.

You can try to check whether file app/etc/modules/Artio_MTurbo.xml was deleted, if not then delete it and refresh Magento cache again.
ARTIO Support Team
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Re: uninstall M-Turbo crashes Magento 7 years, 5 months ago #36700

Hi,

latest error in syste.log :
2013-02-14T07:09:41+00:00 ERR (3): Warning: simplexml_load_string() [<a href='function.simplexml-load-string'>function.simplexml-load-string</a>]: Entity: line 29: parser error : Premature end of data in tag config line 2 in /home/tsintwc88/domains/bazalt.nl/public_html/shop/lib/Varien/Simplexml/Config.php on line 510
2013-02-14T07:09:41+00:00 ERR (3): Warning: simplexml_load_string() [<a href='function.simplexml-load-string'>function.simplexml-load-string</a>]: in /home/tsintwc88/domains/bazalt.nl/public_html/shop/lib/Varien/Simplexml/Config.php on line 510
2013-02-14T07:09:41+00:00 ERR (3): Warning: simplexml_load_string() [<a href='function.simplexml-load-string'>function.simplexml-load-string</a>]: ^ in /home/tsintwc88/domains/bazalt.nl/public_html/shop/lib/Varien/Simplexml/Config.php on line 510

no new issues in exception.log
var/reports :
a:5:{i:0;s:61:"Mage registry key "_singleton/mturbo/observer" already exists";i:1;s:1726:"#0 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/Mage.php(222): Mage::throwException('Mage registry k...') #1 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/Mage.php(476): Mage::register('_singleton/mtur...', false) #2 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/code/core/Mage/Core/Model/App.php(1316): Mage::getSingleton('mturbo/observer') #3 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/Mage.php(447): Mage_Core_Model_App->dispatchEvent('controller_acti...', Array) #4 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/code/core/Mage/Core/Controller/Varien/Action.php(528): Mage::dispatchEvent('controller_acti...', Array) #5 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/code/core/Mage/Adminhtml/Controller/Action.php(160): Mage_Core_Controller_Varien_Action->preDispatch() #6 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/code/core/Mage/Core/Controller/Varien/Action.php(408): Mage_Adminhtml_Controller_Action->preDispatch() #7 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch('login') #8 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/code/core/Mage/Core/Controller/Varien/Front.php(176): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http)) #9 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch() #10 /home/tsintwc88/domains/bazalt.nl/public_html/shop/app/Mage.php(683): Mage_Core_Model_App->run(Array) #11 /home/tsintwc88/domains/bazalt.nl/public_html/shop/index.php(87): Mage::run('', 'store') #12 {main}";s:3:"url";s:11:"/shop/admin";s:11:"script_name";s:15:"/shop/index.php";s:4:"skin";s:5:"admin";}


and app/etc/modules/Artio_MTurbo.xml was allready deleted.

and seeing 18 records with mturbo in table core_config_data.
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Re: uninstall M-Turbo crashes Magento 7 years, 5 months ago #36701

Hi,

removing the records form core_config_data did the trick.

any idea why this happened?

kind regards,

Mark
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Re: uninstall M-Turbo crashes Magento 7 years, 5 months ago #36705

  • jich
  • OFFLINE
  • Posts: 254
Hello,

The error "Mage registry key "_singleton/xxxxx" already exists" is a core bug of Magento which sometimes happens for community modules. However after removing Artio_MTurbo.xml the module is completely deactivated and this error should not happen. You did not delete cache probably.
ARTIO Support Team
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Re: uninstall M-Turbo crashes Magento 7 years, 5 months ago #36706

Hi,

okay. so i had to clear caching before uninstalling M-Turbo?
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