Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Invoice calculation with price override
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: Invoice calculation with price override

Re: Invoice calculation with price override 9 years, 12 months ago #43691

  • pama
  • OFFLINE
  • Posts: 489
Hello. What version of VirtueMart do you use? I did some research and behavior seems correct. See picture.

vmshovel.png


But maybe your prices are set differently. Please, clarify more, if you can, what are exactly your prices for products in VM and what should be on invoice.
ARTIO Support Team
Last Edit: 9 years, 12 months ago by pama.
The topic has been locked.

Re: Invoice calculation with price override 9 years, 12 months ago #43699

We use version 2.0.20b
Upgrading is not possible at the moment due to template issues.

Thanks!
The topic has been locked.

Re: Invoice calculation with price override 9 years, 12 months ago #43709

  • pama
  • OFFLINE
  • Posts: 489
Hello. I tried to do same order with VM 2.0.020b and its true that VM does not save discounted price without tax. So invoice looks like this with VM 2.0.20b:

vmshovelvm20.0.20b.png


"Tax" is correct but base price is without discount. VM added some more fields to database in next versions. So probably help for you would be to upgrade somehow. Also it is possible that we can mask it somehow for older VM (its final price - tax), but generally it is better for everybody to upgrade to newest VM.

Also I don't know if it will solve all your problems (it will display old prices strikethrough + override prices), maybe you will have some other requests, we can adjust our component for that.
ARTIO Support Team
Last Edit: 9 years, 12 months ago by pama.
The topic has been locked.

Re: Invoice calculation with price override 9 years, 12 months ago #43723

Thank you very much.
Correct upgrading is the best, for now it is not possible we need to rebuild our complete website.
strike through + override prices is good for us.
How can we arrange this?

Thank you for all the effort.
The topic has been locked.

Re: Invoice calculation with price override 9 years, 12 months ago #43756

  • pama
  • OFFLINE
  • Posts: 489
Hello. I was not clear :) Strike-through and overriden price is shown when you upgrade VM to newest version :) Because VM in older version does not have these prices saved in order. Maybe we can auto-fix it somehow (because these prices can be re-computed back anyway), but it is not part of "free" customer support.
ARTIO Support Team
The topic has been locked.

Re: Invoice calculation with price override 9 years, 12 months ago #43778

ok thank you. We will discuss the upgrade soon.
Is it possible to install an older version? We are facing another issue with the new version.
We get an error message the moment we create a invoice manual. Adding a product result in an error message send failed. (we select the product (working correct) the moment we select the options we get the error)

If needed I can sent you the login to test..

Thanks
The topic has been locked.
User Login Empty