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order history not show
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TOPIC: order history not show

order history not show 10 years, 2 months ago #42623

Hi,

I have purchased "artio VM invoice", and installed it on my Joomla with Virtuemart 2. The problem is that the orders in Virtuemart existing before "artio VM invoice" installation are not shown in "invoice/orders management" in "artio vm incoive" dashboard. We need to show this orders in artio VM invoice.

Can you help us with this?

Thank you very much,
Rafa Noguera
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Re: order history not show 10 years, 2 months ago #42626

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

do you have this problem only with existing orders from VirtueMart or with the new created orders too? I mean can you see new created orders?
ARTIO Support Team
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Re: order history not show 10 years, 1 month ago #42669

Hi vebi,

we are having the problem with new created orders too. I attach a capture of Invoice/Order Management screen.

Any idea?

Thank you very much,
Rafa Noguera
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Re: order history not show 10 years, 1 month ago #42671

Hi,

here is the attachment.

Thanks,
Rafa Noguera
Attachments:
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Re: order history not show 10 years, 1 month ago #42685

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

I do not really know where the problem can be. Could you send us URL your website and Joomla/FTP access to check your problem?

Please send it at our email This e-mail address is being protected from spambots. You need JavaScript enabled to view it and add also the link to this topic.

Thank you
ARTIO Support Team
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