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Stop adding taxes as default on shipping change
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TOPIC: Stop adding taxes as default on shipping change

Stop adding taxes as default on shipping change 4 years, 1 month ago #47513

Hi Artio,

Its quite annoying that if i change the shipping method in the invoice manager then it adds taxes to my shipment as default, while is not allowed to add taxes to a shipment in my country. So i have to manually create a new order each time the shipment type has to be changed.

And i have turned off taxes in the VM shipment methods, I claim that Artio compromises my default settings.

Im using Joomla 3.5.1, Virtuemart 3.0.14 and Artio 3.0.7, But i've had this problem for a long time at Joomla 3.5.0 so it hasn't something to do with the compatibility.

Kind Regards
Alexander
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Re: Stop adding taxes as default on shipping change 4 years, 1 month ago #47517

  • mitk
  • OFFLINE
  • Posts: 696
Hello,

please, can you send us a Support ticket with your problem description? Also, please, send screenshot from VM Invoice editing, PDF and VM settings from Shipment methods.
A Support ticket can be found in your Artio user account -> left panel -> Support.
ARTIO Support Team
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Re: Stop adding taxes as default on shipping change 4 years, 1 month ago #47524

Hi,

Sorry it took me some time to find time for this, but i've made a support ticket and added a image description of my problem. I hope its sufficient.

TICKET #18613: INVOICE ADDS TAXES WHEN CHANGING THE SHIPMENT METHOD

Were not able to add image discription here as the image file is to big i think, and im not spending time on cropping it out in many small slices.
Last Edit: 4 years, 1 month ago by Thorup. Reason: Tried to add image but failed so added a notice
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