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emo
Ok, will check it out! Thanks!

- Anne
Email functionality
Category: Pre-sale Questions
emo
Hello,

we are interested of your booking component. I checked out the demo, but I didn't see the email-funtionality in the component. We need a component that we can use for booking time from several workers (resources). We would need the booking-system to send them (resource=worker) automatic info of the booking. I don't see such funtionality for this component. Can you please let me know if this is possible with your Booking system. Thanks!

- Anne
Email functionality
Category: Pre-sale Questions
emo
Fixed it! Thank you so much!

Greetings,
Anne
Delivery note filena ...
Category: Customer Support
emo
Actually when I try to save data in the Extra_field_3 in the VMInvoice I get the question 'Do you want to save customer details' and I choose yes. But when I go back to the invoice/order-details the field is empty.

I have enabled the extra_field_3 both in the Virtuemart customer-fields and also in the VM Invoice settings. I see it as an option in the order-details below the customer details. But when I try to save in that field my reference-number it does not get saved. What am I doing wrong?

Greetings,
Anne

p.s. the same number gets saved if I add it to the Customer Title but not when I add it to the Extra Field 3.
Is there reference n ...
Category: Customer Support
emo
Hi,

In invoiced we need a reference number that can be used in the payment details as a reference number (not as a text). I wonder is there any number in VM2 that is suitable for this? How is the Vm2 Invoice/ordernumbers counted? Are they usable in normal reference-number-fields? Or what is the significance of variable number? What is it exactly?

The reference-number must be such that it is accepted by the banks as a reference number. Not the one to be used in the reference-text-field but the reference-number-field (letters are also accepted nowadays as long as the last number is counted from the previous numbers).

Any ideas for this?

Ofcause we can add those by hand via extrafields, but this would be much better if this would be automatic!

Greetings,
Anne
Is there reference n ...
Category: Customer Support
emo
Hi,

we have translated part of the VM INvoice into Finnish and when translating also translated in the root/language/fi-FI language file for VM INvoice. We translated the file-name as:

; Filename prefixes
COM_VMINVOICE_INVOICE_="lasku_"
COM_VMINVOICE_DELIVERYNOTE_="lahetyslista_"

So when clicking the Generate PDF of Delivery-not the pdf should have the name "lahetyslista_xxxx.pdf". But instead of the correct filename the filename that is generated is exactly the same as the invoice has, that is "lasku_1137_fi-FI.pdf".

This is the link for the Generate DN PDF (deliverynote):
javascript:void%20window.open('index.php?option=com_vminvoice&controller=invoices&task=pdf_dn&cid=1137',%20'win2',%20'status=no,toolbar=no,scrollbars=yes,titlebar=no,menubar=no,resizable=yes,width=640,height=480,directories=no,location=no');

Why is the delivery not pdf names "invoice_" and not "deliverynote_" as it should be?

Greetings,
Anne
Delivery note filena ...
Category: Customer Support
emo
Thanks Pama! I have the same error-message so will update. Thanks for the info!

I know how it is when people breath at your neck, but I've also learned that keeping people up to date with latest info helps to calm them down and wait patiently.

Thanks for your hard work!

- Anne
PDF Invoice not work ...
Category: Customer Support
emo
Thanks Pama! REally appreciate the update and now we can also create PDF's! Great!

May I suggest kindly that you keep us informed by writing to the posts when you are in the process of correcting the matter. Then people do not get frustrated not knowing that you are in the process of fixing the issue. Uncertainty is what get's people upset and that can easily be fixed with a brief info from the admin that the matter is being fixed. Just a kind suggestion!

Thanks again!

Greetings,
Anne
PDF Invoice not work ...
Category: Customer Support
emo
Hi,

I have no such luck! I have cleared catche from the website and in my browser but no PDF-files are created, but I get the error:

The path does not exist: xxxxx/web/tmp/VM_Invoices/mska_295461928ec76bfacc2caf7e0d267e5f

I am using J2.5.8. , Virtuemart 2.0.16 and VM INvoice 2.0.20.

Cannot open PDF's files!

- Anne
PDF Invoice not work ...
Category: Customer Support
emo
Same problem and need to get fix urgently! Anyone????

- Anne
PDF Invoice not work ...
Category: Customer Support
emo
Same problem! Please correct this issue urgently! ;(

-Anne
Upgrade 2.0.20 No In ...
Category: Customer Support
emo
Hi,

I am having exactly the same issue. I updated yesterday to VM Invoice 2.0.20. I have J2.5.8. and VM2.0.16. None of the PDF files in VM INVoice are forming. All have the same error message!

I have the PDF's working earlier before the update! Please help! This is urgent when cannot do invoices!

Greetings,
Anne
Download PDF invoice ...
Category: Customer Support
emo
Hi Maju,

the best option in my opinion would be if this field would be a drop-down option of the pre-added calculation rules in VM2. In otherwords if the shop has added -10% after tax discount for the product then this would be available in the Discount option. This would mean in practise

10e net price + (13% tax( 1,30€= 11.30€ - 10% new subtotal 10,17€ (of which 9 € product net price and 1,17€ tax)

This would go according to the new calculation rules in VM2.

How can I get the new update when it comes? I just bought the component 2 weeks ago, does it include updates?

Greetings,
Anne
Discount field and t ...
Category: Customer Support
emo
Hi,

I like VM Invoice and would like to see it develop an important part of Virtuemart. I am experiencing some difficulties expecially in the tax caluclations. Have a look at the image below. I have a problem with adding discounts and tax calculations. The discount-field in the product does not take into consideration the tax calculations. It is a netto field and there is does not decrease the product tax as it should. If we use that field it will mix the shop tax-calculations. This way as it is it is useless. We would really need a prossibility to add discounts on the product field but so that they do not mess up taxes. Have a look:



How can I give discounts so that they don't mess up with tax calculations!

-Anne
Discount field and t ...
Category: Customer Support
emo
Hi,

I was able to delete the second Vendor from the database so all good!

-Anne
Two vendors showing ...
Category: Customer Support
emo
Hi,

when I add new orders through VM Invoice, I cannot get the price details to the product. Why is that happening? I have the prices set in the product details. Now I have to add each net-price to each product.

Also I would like to know how can I easily add a %-discount to the products. I tested the discount and I can only get it work with amount, but that is diffucult if the prices have decimals. I don't want to count each line every time. Can I add % -discounts easily somehow?

-Anne
Adding new order - n ...
Category: Customer Support
emo
HI,
I only have one vendor for the shop and I have checked also that all the products are under that vendor nr 1. But in VM Invoice when I start to make new invoice I see two Vendors. I have checked all admin users both in Joomla and VM and made sure only one of them is Vendor. I think this might have come with the migration. Where can I delete the other vendor from the VM Invoice. All the products are under the correct vendor. I have set it as default, but to make sure no mistakes are made we need to delete the other vendor from VM Invoice.

- Anne
Two vendors showing ...
Category: Customer Support
emo
Hi,
I'm using the latest version in both VM and VM Invoice.

Greetings,
Anne
VM Stop Rounding Pri ...
Category: Customer Support
emo
You're welcome!

Can you please have a look at this issue and the image I added:
www.artio.net/support-forums/vm-invoice/...-stop-rounding-price

I would need to find out how to fix the rounding of the values and how to fix this! I made a test by adding a new order and the amounts are correct, but the VM Invoice is not able to choose the correct tax-% for the items.

Greetings,
Anne
PDF language is stil ...
Category: Customer Support
emo
PDF language is stil ...
Category: Customer Support
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