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Is there support for paid extensions?
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Support forum for customers who have purchased paid JoomSEF extension. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
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TOPIC: Is there support for paid extensions?

Is there support for paid extensions? 9 years, 6 months ago #40311

  • zen
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  • Posts: 25
Even though I do not know your average response time, it would be good to know whether or not at least someone's checking this forum category.
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Re: Is there support for paid extensions? 9 years, 5 months ago #40774

  • dajo
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  • Posts: 5069
Hi,
Yes, we are checking this forum, unfortunately not as often as we would like to, as we've been very busy recently. But we'll try to do better.
ARTIO Support Team
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Re: Is there support for paid extensions? 9 years, 2 months ago #41899

  • zen
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  • Posts: 25
Even though I have paid for extensions (and they are still active), I am no longer able to post a new topic in this Customer Support Forum, so I'm posting here.

Please check my status and adjust it so I can start a new forum topic.
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Re: Is there support for paid extensions? 9 years, 2 months ago #41927

  • zen
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  • Posts: 25
Wow is there any support at this forum at all? It's pretty slow for paid plugins.
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Re: Is there support for paid extensions? 9 years, 1 month ago #41993

  • zen
  • OFFLINE
  • Posts: 25
After five days and I still cannot open a new forum topic here.

Is anyone still moderating this forum?
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SobiPro extension page loading issue 8 years, 12 months ago #42718

  • zen
  • OFFLINE
  • Posts: 25
SobiPro: 1.0.8
SobiPro Data Accelerator: on
JavaScript and CSS Files Cache: off
JavaScript Files Compression: off

Joomla: 2.5.14
Joomla Cache: Off

JoomSEF: 4.5.1
JoomSEF Cache: Off
JoomSEF SobiPro Plugin: 3.0.5
- Number duplicate URLs: off
- Automatic canonical link generation: off
- Itemid handling: Override with Override Itemid

The main SobiPro directory page occasionally returns 404 error and it only happens on SobiPro page. After seeing the 404 error, if I refresh the page, the SobiPro page loads up fine.
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