Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

TCPDF ERROR: [Image] Unable to get image:
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: TCPDF ERROR: [Image] Unable to get image:

Re: TCPDF ERROR: [Image] Unable to get image: 12 years, 3 months ago #26725

"What happens when you try to use jpg logo format instead of png? Or disable logo at all."

You are right, when I disable the logo it works.
Last Edit: 12 years, 3 months ago by miwadesign.
The topic has been locked.

Re: TCPDF ERROR: [Image] Unable to get image: 12 years, 3 months ago #26728

When the invoice has a second page, it brings an error. Maye the system doesn't konw how to put the logo picture just on page one? I don't know.
The topic has been locked.

Re: TCPDF ERROR: [Image] Unable to get image: 12 years, 3 months ago #26732

  • pama
  • OFFLINE
  • Posts: 489
Apparently, TCPDF have problem with some sort of PNG images. Eighter try to use jpg images (if you don' t demand transparency), try to save png without transparency or use gif.
ARTIO Support Team
The topic has been locked.

Re: TCPDF ERROR: [Image] Unable to get image: 12 years, 3 months ago #26755

But why it is working if i take off discount?
And if i have long payment name, if i change it to shorter then it is workin.

It is nothing to do with picture.
The topic has been locked.

Re: TCPDF ERROR: [Image] Unable to get image: 11 years, 8 months ago #32218

Has

anyone solved this problem

i am getting the same error using PNG or JPEG


thanks
Ali
The topic has been locked.

Re: TCPDF ERROR: [Image] Unable to get image: 11 years, 7 months ago #33124

  • rustl
  • OFFLINE
  • Posts: 19
I was getting this on dedicated server that I installed VM 2.0 non

the only solution was to disable the payment and shipment icons

btw they were .jpegs

I believe the issue is with curl
but i gave up after a week or so of looking

The virtuemart dev team was saying that it was related to over zealous permission in apache

but they would not offer any more help then that

I hope this helps people investigate

... I just want my icons back
The topic has been locked.
User Login Empty