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emo
If your .htaccess file contains only that one line "RewriteEngine on", it can't work. Try renaming the Joomla's htaccess.txt to .htaccess and use it instead. If that doesn't help, you can also try uncommenting the "RewriteBase /" line and make sure that it corresponds to your Joomla directory, for example if your website's URL is example.com/joomla/ then the line should be "RewriteBase /joomla"

If none of this helps, I can only offer you our paid support service to check what exactly is causing the problem directly on your website.
Probs trying free ve ...
Category: Pre-sale Questions
emo
Hi,

If you have 404 errors on all pages except homepage, it is most likely caused by incorrect settings in your .htaccess file. Make sure that your web server supports URLs rewriting and that it is enabled and properly configured in your .htaccess file - the default .htaccess file should be created automatically when JoomSEF is installed or you can use Joomla's default htaccess.txt file and rename it to .htaccess (note the dot at the beginning).
You can first check if your SEF URLs work correctly in Joomla with "Use URLs Rewriting" option enabled in Joomla's Global Configuration when JoomSEF is disabled. If they do, then JoomSEF should work correctly.

If your images stopped displaying after JoomSEF was installed, it is most likely caused by your images not using absolute URLs. This might be fixed by changing the "Set page base href value" option to "Yes - always use only base URL" in JoomSEF's Configuration on the Advanced tab. However, if you disable JoomSEF it doesn't affect this, so make sure that it is really disabled - you need to disable JoomSEF in its Configuration, disabling the component itself in Joomla's Extensions Manager won't work.
Probs trying free ve ...
Category: Pre-sale Questions
emo
Hello,

Try using the full URL for your barcode generator, like <img src="www.example.com/bar.php?number=123" ...>
Unique barcode by in ...
Category: Feature Requests
emo
Hi,

From your screenshot it seems that there's nothing related to ARTIO JoomSEF installed anymore, so I don't think these error messages mean any real problem. Maybe you just selected multiple JoomSEF extensions to be uninstalled at the same time, but the component uninstaller uninstalls all the plugins and extensions automatically, so Joomla can't uninstall them later and displays the error message.
Uninstall broken too ...
Category: JoomSEF 4
emo
Hi,

There are "Add layout to URL" and "Default layout" options in JoomSEF's Content extension parameters, but currently they only support the "default" and "blog" layouts, so they won't help with your specific problem with layout=template:customCategory.
I can only suggest you to disable numbering of duplicate SEF URLs, so both real URLs will get the same SEF URL.

We'll try to improve the layout handling in some upcoming version.
Duplicate URL's for ...
Category: JoomSEF 4
emo
Hi,

We haven't seen this problem before. What version of JoomSEF do you have installed? What is the exact version of Joomla you use?

You can check the following settings:
1. Make sure that everything is enabled in JoomSEF's Control Panel in the SEF Status box.
2. Make sure that the System - ARTIO JoomSEF plugin is ordered as the first one of system plugins.
3. Make sure that you DON'T have "view" set in "Custom non-SEF variables" in JoomSEF's Global Configuration on the Advanced tab or in the Chronoforums2 extension parameters on the Common tab (accessible through Manage Extensions page in JoomSEF).
view=*****
Category: JoomSEF 3
emo
There seems to be some problem with URL redirection. On my test server when I try to login to Kunena I get redirected with 303 code, but on your website there is a 301 redirection happening.
Navigate to Joomla's Extensions -> Plugins menu, use Search Tools to display only "system" plugins, sort them by Ordering column and make sure that System - ARTIO JoomSEF plugin is ordered as the first one. Then navigate to JoomSEF's Configuration and on the Advanced tab make sure that "Parse Joomla SEO links" option is enabled. You can also try disabling the "Redirect nonSEF URLs to SEF" option to see if it helps.
If that doesn't help, check 301 Redirects Manager in JoomSEF if there are any redirects for /component/kunena URL and also make sure that there's no rule in your .htaccess file which would cause such redirection.
Kunena login doesn't ...
Category: JoomSEF 4
emo
Hi,
I've just tested it on our testing server and found no problem logging in to Kunena with JoomSEF. Could you send us a link to your website so we can check?
Kunena login doesn't ...
Category: JoomSEF 4
emo
Hi,

I've just tested it on our server and it works correctly. First of all check that everything is enabled in JoomSEF's Control Panel in the SEF Status section on the right side. Then navigate to SEF URLs Manager and delete all existing SEF URLs and then clear the cache in Joomla to make sure all SEF URLs get re-created with the current settings.
If that doesn't help, please post some example of what exactly doesn't work for your SEF URLs.
Add Trailing slash a ...
Category: Pre-sale Questions
emo
Hi,

Yes, JoomSEF can be configured to add trailing slash to all generated SEF URLs. However, this works only for SEF URLs handled by JoomSEF, so if you are using some component for which there's no JoomSEF extension available and its SEF URLs would be handled by Joomla's default router, they won't have the trailing slash added. Your SEF URLs would also change, because JoomSEF generates them differently than Joomla.
The feature is available in free version of JoomSEF, so you can test it before purchase. In order to have trailing slash added to SEF URLs, set "File suffix" option to "/" in JoomSEF's Configuration on the Basic tab and make sure that "Remove trailing slash" option is set to "Never" on Advanced tab.
Add Trailing slash a ...
Category: Pre-sale Questions
emo
Hello,

JoomSEF can do this, but you would need to implement a custom JoomSEF extension for JUMI component to generate SEF URLs you want.
You can download free version of JoomSEF and check the standard extensions for base Joomla components to see how they work.
Can JoomSEF handle c ...
Category: Pre-sale Questions
emo
Hello,

Unfortunately, JoomSEF is not able to make these modifications, it can't handle URLs for stylesheets or JS scripts for example, it can only rewrite hyperlinks on the website and you would need to implement a custom JoomSEF extension for your component for that to work.

In your case I think the best options are to implement a system Joomla plugin which will search for "com_xyzcomponentname" and replace it with "com_mypersonalstring" in the HTML output and then set-up a RewriteRule in .htaccess file to handle the replaced URLs correctly.
The links in e-mails will probably require some other handling, depending on how they're generated from the component.
HTML component name ...
Category: Pre-sale Questions
emo
Dear Seifer,

Could you please send us an e-mail to Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript with exact steps to replicate the error on a fresh Joomla installation? I haven't encountered this error during testing even with subdomains enabled.
Thank you.
Joomsef and Gantry5 ...
Category: Pre-sale Questions
emo
Hello,

I've just tested Gantry 5 framework and its Hydrogen theme with JoomSEF 4.6.6 on Joomla 3.5.1 and I haven't encountered this problem.
Please make sure that the System - ARTIO JoomSEF plugin is ordered as the FIRST system plugin in Joomla's Plugin Manager.
Joomsef and Gantry5 ...
Category: Pre-sale Questions
emo
Hello,

JoomSEF's Google Analytics code doesn't support ECommerce tracking.
JoomSEF and Google A ...
Category: Pre-sale Questions
emo
Hello,

We don't have any information about some incompatibility between AdminExile and JoomSEF.
According to your examples the incorrect URLs have a form of SEF URLs generated by default Joomla router, so most likely your Active Handler for VirtueMart was changed on JoomSEF's Manage Extensions page.
SEF URLs not generat ...
Category: JoomSEF 4
emo
Hello,

We've just released a new version 3.0.7 of VM Invoice which should fix the error. I'm sorry for the problems.
Upgrade 3.0.6 fails ...
Category: Pre-sale Questions
emo
Hello,

Could you please check if the file /home/xxxx.com/public_html/administrator/components/com_vminvoice3/helpers/invoicehelper.php exists on your web server? Thank you.
Upgrade 3.0.6 fails ...
Category: Pre-sale Questions
emo
Hello,

In that case the current functionality of sending the SMS when status changes should be ok and you only need to be able to include the delivery date in the SMS text. In that case it will be much simpler and 1 hour of our time would be enough.
sms the comment of t ...
Category: VM SMS
emo
Hello,

If you want to send the SMS notification to your customer when you change the delivery date in an order instead of when you add a comment, it would be a little simpler, but not much. In that case the time required for implementation would be 4 hours.
sms the comment of t ...
Category: VM SMS
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