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Payment Method Error
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Universal booking and reservations component for Joomla!.

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TOPIC: Payment Method Error

Payment Method Error 10 years, 3 months ago #43447

  • mrit
  • OFFLINE
  • Posts: 54
Hello there,
In the latest version you have released when you arrive at the page where you have to pay with selected payment method ex PayPal, it shows only the name of the method. Thus there is no Paypal image where you can click and be redirected to Paypal to pay but instead it just shows the PayPal word !
The Paypal plug in is enabled and tried to disable/enable with no success in make it work ! In the version it worked fine !

How can i fix it ?

If you want to try it please use the following url in order to see it: http://demo.mrit.gr/captainmakis/index.php/en/book-it-list/item/1-full-day-cruise-mon-tue-wen

This is testing site for testing the releases you make before use them in the real site !
The topic has been locked.

Re: Payment Method Error 10 years, 3 months ago #43458

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, page downloads paypal image from Paypal server. Maybe there was some timeout. You should enable auto redirect to Paypal gateway after save reservation. Some customer may not click on the button.
ARTIO Support Team
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Re: Payment Method Error 10 years, 3 months ago #43487

  • mrit
  • OFFLINE
  • Posts: 54
I would like this to happen....How can i auto redirect it .. ? I have search for this but with no luck !

As far as the paypal icon i have to say that it is not just an image error... IF you try to click on the word paypal nothing happens. It does not directs you to paypal as it did in the previous ! Please check the demo to see for your self !

Please check the url from the demo site i gave you in order to see for your self !
Last Edit: 10 years, 3 months ago by mrit.
The topic has been locked.

Re: Payment Method Error 10 years, 3 months ago #43507

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

please try to set "Redirect automatically" by editing ARTIO Payment method:
Payment Methods/Paypal/Edit/Redirect automatically/Yes
ARTIO Support Team
The topic has been locked.

Re: Payment Method Error 10 years, 3 months ago #43516

  • mrit
  • OFFLINE
  • Posts: 54
Hello there,
I found the option you specified above and chnaged to true. Made a reservation to try it but after the save of reservation it did not redirect to the paypal page in order to pay but instead it directed me to an artio page and showing me the reservation details and the status of the reservation was unpaid !
Use the demo.mrit.gr/captainmakis/index.php/en/b...y-cruise-mon-tue-wen url and check it out for yourself ! Is it another bug or did i do something wrong ? If i did something wrong please tell me what ?
The topic has been locked.

Re: Payment Method Error 10 years, 3 months ago #43517

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, we have found the problem finally. We will today deploy new version.
ARTIO Support Team
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