Menu Content


> Diskusní fóra, FAQs & placená podpora
Welcome, Guest
Username Password: Remember me

How to book mixed ticket types?
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: How to book mixed ticket types?

How to book mixed ticket types? 13 years, 1 month ago #22389

I have three price attributes: Full price, concession, child
A typical scenario may be that a user wants to purchase two adult tickets at full price and two children's tickets.
They obviously want to sit together, so the user selects four seats in a row.
What then?
The user can only purchase all four tickets at full price or at the child price but not a mixture.

Another scenario, a couple wants to purchase two tickets, one at full price, the other at concession.

I understand that the user can first buy the full price, note down the seat number and then go back and purchase another ticket at concession, however:

1. This is not user friendly
2. The seat may be gone buy the time the user goes back to select it.

Seems like a major flaw to me, or is there a way to fix this?

The topic has been locked.

Re: How to book mixed ticket types? 13 years, 1 month ago #22537

  • pedu
  • Posts: 177

yes, you're right. The component has many attribute variations, but this combination isn't supported. but you can set attributes, select seats, add it to the cart and then change the attribute settings and select different seats without page reload. So the problem that seats are gone when customer goes back is minimal. the same thing for the first scenario.
Tickets are VM products and are using its checkout process.
ARTIO Support Team
The topic has been locked.

Re: How to book mixed ticket types? 13 years ago #23086

Hi Guys,
When looking at booking, make sure that you're getting the value for the movie show. If the upgrade isn't available to confirm immediately then you may end up throwing away money for a couple thousands, probably not a good deal. On receipt of your confirmation email, please check that your tickets are for the correct performance, date and time, as mistakes cannot necessarily be rectified on the day of performance.

The Theatre Management reserves the right to:
*Check that every member of the audience has a valid ticket.
*Refuse admission of the ticket holder to the premises or request the ticket holder to leave the premises if due reason or cause is given.
*Make alterations to the advertised theatre programme or cast in the event of an illness or unavoidable cause, without prior notice.
*Cancel or abandon, in extreme circumstances, any performance without notice. For cancellations every effort will be made to contact customers to notify them in advance.
*Not accept responsibility for any loss or damage to persons or property on or around the premises.
*Forbid the resale of a ticket for profit or commercial gain. Failure to comply will make the ticket void.

South City Tower Apartment / Flat
The topic has been locked.

Re: How to book mixed ticket types? 13 years ago #23087

  • pedu
  • Posts: 177
I really don't understand your question. Could you specify, what do you want to know and I'll try to answer you.
ARTIO Support Team
The topic has been locked.
  • Page:
  • 1
Moderators: pedu
Přihlášení uživatele Prázdný