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Presales Questions
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TOPIC: Presales Questions

Presales Questions 13 years, 2 months ago #22196

I have a client needing a ticket solution that will plug in to their Virtuemart installation so I have a few presales questions here.

1) I am assuming E10 means 10 events at any given time and that when one event is over you can add another one to keep your full running capacity. Is this correct?

2) What kind of design capability is available? Can I alter the size, color, and graphic design of the tickets and have them differ for each event? Will I be able to control barcode and ean placement? Bascially will I have full control over the look of each ticket?

3) Will this work with any payment method in the VM payment list including VirtualMerchant which is a payment module for the Elavon system?

4) Does each ticket for a certain event get it's own ean and barcode so that you can identify the customer that specifically ordered that ticket with said ean number?

5) Is the barcode that is generated a scannable barcode that will match the ean on each ticket?

6) Can reports be run that will print out each customer with the corresponding ean ticket number for one specific event in case each number must be checked by hand?

7) How in depth are the sales reports?

8) Can this component be upgraded to a higher version if necessary?

9) What kind of upgrades options are included in this price concerning joomla and virtuemart future version changes?

10) If shipping is turned on for other VM products how does this component bypass or handle this situation?

Thanks for the info.
Last Edit: 13 years, 2 months ago by thedove.
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Re: Presales Questions 13 years, 1 month ago #22383

  • pedu
  • Posts: 177

1.) Yes, you can have 10 tickets in yours system at the same time. If you delete some of them, you can create new.

2.) Yes, you can create your own design (for each ticket different) by WYSIWYG editor. Ticket attribute values are inserting by tags, so you can put it everywhere in the ticket design (including barcode).

3.) in the fact tickets are VirtueMart products and checkout is serviced VirtueMart too, so each payment method should work.

4.) Yes, each ticket has own barcode (unique and random)

5.) You barcodes are scannable by most of barcode readers.

6.) its optional, you can create e.g. family ticket (2 adults 2 children) or create ticket with more admissions.

7.) Ticket orders are VirtueMart orders, so you can use some report component to get informations about sales (e.g. VM eTicket).

8,9.) Yes, but there is no higher version available now.

10.) Checkout is run by VirtueMart, and tickets are downloadable products or normal products (giftbox)

Also you can check our demo on:
ARTIO Support Team
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Re: Presales Questions 12 years, 8 months ago #25400


I hope it's ok to use this thread.

I am also interested in this product. However, I will probably want to do some custom programing on web interface (adding mobile payment option...) and java client as well.
Can I do that?

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Re: Presales Questions 12 years, 8 months ago #25404

  • pedu
  • Posts: 177

If you buy the component, you can modify it as you wish. but we can't guarantee that it'll work correctly. You can also pay and we'll do this custom modifications for you.
The mobile payment method is possible to do. The checkout process is managed by VirtueMart, so maybe that this payment module already exists.
About the java client. Of course, it's possible. I'm not sure, what should the client do. It should be quite big modification - in dependency on the pack of it's functions.
ARTIO Support Team
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