Hi dajo,
Kindly let know if this issue can be dealt with the purchase of 1 hour of the technical support at 35 euros.:
www.artio.net/e-shop/support-services/general-support-1h

Hi,
I can't promise it, because I don't know what's causing the problem yet. But from your description I think the 1 hour support should be enough.
If you proceed to purchase our support service, please contact me at Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript with your order number and access credentials to your website's administration area. Thank you.