First of all, I never got anything called a "download ID" when I bought JoomSEF. I took a guess and entered the order ID in the download ID box instead. It came back with an error stating the download ID was not found in the database. And now the download ID box is completely gone so I can't enter it even if I had it.

1. Where is the download ID and why doesn't ARTIO just send that to me after purchase to avoid problems like this?

2. How do I get the download ID box back so that I can enter it when I get it.

3. If I can't get that ID box back, then how can I get this registered another way?

Thank you.