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Customer details not saved on new manual order
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TOPIC: Customer details not saved on new manual order

Customer details not saved on new manual order 10 years, 11 months ago #39082

Hi there,
We recently purchased VM invoice. We have Joomla 2.5.7 and VM Invoice 2.0.24

If we go to

create new order
Select shipping method
Select products
Add "new Customer"
Enter customer details
Click save

We get a popup that says "new customer will be created with given data"

We click ok again and see

Order xxxxxx Editing
New user was created with 'xxxx' and password ' Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript ' Order saved

If we scroll down from there the products the customer ordered are on the order but i you scroll down their details and their name, address is gone. All that's left is their email.

If you go back to the list the order appears in the list but there is no name against it, only the email address.

I can provide logins and screenshots if needed.
The topic has been locked.

Re: Customer details not saved on new manual order 10 years, 11 months ago #39095

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

I tested it on localhost and I can not simulate it. It works in actual version 2.0.24 for me.
Also there is already Joomla 2.5.11, you should update it even if it has probably nothing to do with this error.

Only problem I see at the moment is that message with password 'email'. It should be repaird in next releases.

Can you send us login details to Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript ? Admin access is necesary and maybe FTP will help us too.
Please add there link to this topic so we know what problem do you have.
ARTIO Support Team
The topic has been locked.

Re: Customer details not saved on new manual order 10 years, 11 months ago #39109

Thanks for your help,

I have forwarded admin, ftp and cpanel logins to that address.
The topic has been locked.
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