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TOPIC: I didn't receive the download ID

I didn't receive the download ID 14 years ago #32526

  • ahmad
  • OFFLINE
  • Posts: 2
I've purchased the extension and downloaded it successfully

But the download ID never reached my inbox and I cannot find it anywhere

Can you please help?

Thanks
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Re: I didn't receive the download ID 14 years ago #32545

  • brielle
  • OFFLINE
  • Posts: 2
+1 here, just paid the VM Invoice but didn't receive a download link..
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Re: I didn't receive the download ID 14 years ago #32614

  • runningz
  • OFFLINE
  • Posts: 6
Another customer that haven't receive de download ID.

How upgrade vm Invoices?
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Re: I didn't receive the download ID 14 years ago #32615

  • runningz
  • OFFLINE
  • Posts: 6
Solved! Is in the download email, over the download links...

Sorry ;)
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Re: I didn't receive the download ID 14 years ago #32616

  • brielle
  • OFFLINE
  • Posts: 2
I didn't received anything yet, now 2 days ago.
Can't you send me the zip package?
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Re: I didn't receive the download ID 13 years, 11 months ago #32880

  • pama
  • OFFLINE
  • Posts: 489
Hello. If you didn't receive your Download ID and you believe you should, please, turn on Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript and provide your Order ID.
ARTIO Support Team
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