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Unable to Edit and SAVE in VM invoice
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TOPIC: Unable to Edit and SAVE in VM invoice

Unable to Edit and SAVE in VM invoice 7 years, 7 months ago #32470

Hello,

Following the recent upgrade we have in stalled on the VM Invoice system to version 2.0.14.
We can no longer Edit Orders created by the customer and save them.

As most customers are lazy and do not capitalise their name or address, we change this manually.
And type in delivery information.
Be we cannot Save / or Apply Save this?

Our get around at the moment is to save / export the pdf and edit in Open Office, save and send to customer.
And do the same to create the Delivery Note.

We have looked, but the old VM Invoice 2.0.13 is not available to Roll Back to, which would fix the immediate problem until the above is fixed.

Kind regards

Nick
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Re: Unable to Edit and SAVE in VM invoice 7 years, 7 months ago #32553

  • pama
  • OFFLINE
  • Posts: 489
Hello. Can you describe the error - is there some message or button just doesn't work? And what is your version of Joomla! and VirtueMart?

Best of all would be if you can send us admin access to Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript .
ARTIO Support Team
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Re: Unable to Edit and SAVE in VM invoice 7 years, 7 months ago #32570

Hello Pama,

Thanks for the reply. I have responded to your email with Admin rights.

Kind regards

Nick
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Re: Unable to Edit and SAVE in VM invoice 7 years, 7 months ago #32573

  • pama
  • OFFLINE
  • Posts: 489
Hello. If the problem was non-functional save button after changing some user info, thanks, that's fixed now for you (and for others in nearest release). Was it that error? If not, plaese, describe more deeply.
ARTIO Support Team
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Re: Unable to Edit and SAVE in VM invoice 7 years, 7 months ago #32574

Hello Pama,

Yes that appears to have solved the issue. Going forwards new orders I trust can be edited?

One last uestion totally un-related but to do with the PDF invoice. We have been unable to get out company address to display in the correct order in the Footer, when of Invoices that are sent out as mail.
The Postcode should follow the County, but is stuck in front of the town name.

There is no setting for UK Mailing address, in the set-up.

Many thanks

Nick
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Re: Unable to Edit and SAVE in VM invoice 7 years, 7 months ago #32594

  • pama
  • OFFLINE
  • Posts: 489
Hello. UK address option will be added to next release.
ARTIO Support Team
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