Maybe I did buy some support time :)

I purchase Artio twice for 1 install. The upgrade was not working, so I repurchase the whole thing over again hoping a fresh install would work.

Neither the upgrade nor the full install fixed the problem.

I had Artio 3.21 working perfect for the last 6 months. These problems happeneding when I upgraded to 3.3

If you are able to apply my second Artio purchase towards support that would be most appreciated. I really like the program, just with back-up and cache not working it is a problem.

Thanks for your consideration.

I deleted that file.

If I gave your superadmin right and passwords would you be willing to go take a look at my problem? Maybe place the correct config.php into my system?

I am also not able to backup and restore my custom re-directs. It backs up fine, but it will not restore anything, just gives me a screen of errors. This is causing me a lot of grief every time and re-install Artio because of all the manual re-entry.

I deleted the cache.php file and it made absolutely no difference.

The standard file locking is set to YES

Any other suggestions would be most appreciated.

I have just purchased a complete fresh install of 3.3

I had 3.21 paid version previously and completed uninstalled it before installing 3.3

I get very nasty errors on my website

Notice: Undefined property: SEFConfig::$cacheFlock in /home/httpd/vhosts/XXXXX.com/httpdocs/components/com_sef/sef.cache.php on line 182

Notice: Undefined property: SEFConfig::$cacheFlock in /home/httpd/vhosts/XXXXX.com/httpdocs/components/com_sef/sef.cache.php on line 189

Notice: Undefined property: SEFConfig::$cacheFlock in /home/httpd/vhosts/XXXXX.com/httpdocs/components/com_sef/sef.cache.php on line 201

Error: headers already sent in sef.cache.php on line 182.
Stopped at line 731 in joomsef.php

If I turn the cache off, it will function, but that causes other problems. I want to run with cache on.