Hi,

I wanted to say that after downloading 5-6 times the file available for download, I finally hit one that didn't have errors and after setting up the .access file now everything seems to be working fine. Hopefully it will continue to be that way.

The links are gone!!! That's certainly good news.

Again, thank you for this good product. If I can recommend something: Other providers let you download your software and give you also the chance to get it via email - that might be a great way to save your clients and yourselves a lot of troubles. And please do something about those links. Other than that - everything seems to be working fine.

Thanks

I did and I got the following:

Unrecoverable error PCLZIP_ERR_BAD_FORMAT (-10).

Listen, I paid for what seemed to be an easy install - what is going on?

1. I cannot seem to get the right files to install without an error
2. I cannot seem to get a file that doesn't have a link to your site ON EVERY PAGE!!!!!!!
3. I cannot seem to be able to see this thing at work
4. I wasted 5 hours!!!!! with no results and my client wants the website working tomorrow at 6 am.

Can you kindly email me the right file to install because it is very easy and painless. Because this is really UNFAIR!!! I haven't done anything BAD to you!!!!!

I did and I got the following:

Unrecoverable error PCLZIP_ERR_BAD_FORMAT (-10).

Listen, I paid for what seemed to be an easy install - what is going on?

1. I cannot seem to get the right files to install without an error
2. I cannot seem to get a file that doesn't have a link to your site ON EVERY PAGE!!!!!!!
3. I cannot seem to be able to see this thing at work
4. I wasted 5 hours!!!!! with no results and my client wants the website working tomorrow at 6 am.

Can you kindly email me the right file to install because it is very easy and painless.

I did uninstall, downloaded again from the link you sent me and installed - again the same thing: here it is:

www.audioden.com/index.php?option=com_co...;id=13&Itemid=84

Please advise at your earliest ocnvenience or send me a software that is working because I am in a tough spot.

Also, please be advised that I had to dowload the product 5 times as it would not install - there were constantly errors, like the attached.

Jan,

Thanks for the prompt response - I did receive a download link in an email from you guys. I followed the link and downloaded the software. It's not an upgrade, it is a normal install.

What should I do now? Please help!!!

Do I have to install and uninstall again? Thanks!

Here is my product ID: xxxxxxxxxxxxxxxxxxxc2280e4

[edited the id] - because it seems anyone can view it!!!!

Anyway, we paid for the Artio SEF and in return, we have your url on EVERY page!!!!! I hope that you help us resolve that ASAP because my clients think that I hooked them to a spam vehicle or something like that. I also sent you an email.

Please help!!!!! URGENT!!!

Also, only my home page is working. Nothing else works - see for yourself:

www.audioden.com


Thanks