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Reservations Invoice - Options button Error 500
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Universal booking and reservations component for Joomla!.

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TOPIC: Reservations Invoice - Options button Error 500

Reservations Invoice - Options button Error 500 10 years, 4 months ago #43140

Hello,

Purchased and downloaded the PDF Invoice add-on for Book it! but it seems I cannot register the download ID for the component, since it gives me an error when inside ARTIO Booking & Reservations Invoice and pressing upper right corner Options I get: 500 - An error has occurred. XML file did not load Return to Control Panel
Any tips on how to resolve this, since I cannot get into the Options at all, I am guessing, I am missing some configuration options such as Download ID etc.

*I've uninstalled and reinstalled already few times, cleared cache and so on, so the obvious fixes have not worked.

Any help is appreciated.
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Re: Reservations Invoice - Options button Error 500 10 years, 4 months ago #43143

  • mitk
Hello,

please, can you state what Joomla and Booking version do you run?
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Re: Reservations Invoice - Options button Error 500 10 years, 4 months ago #43151

Joomla: 2.5.18
Booking: 2.2.4
Booking Invoice: 1.0.15

Just downloaded few days ago. and re downloaded few times to make sure no corrupt files etc.
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Re: Reservations Invoice - Options button Error 500 10 years, 4 months ago #43153

Debug error;

XML file did not load
Call stack
# Function Location
1 JAdministrator->dispatch() JROOT/administrator/index.php:46
2 JComponentHelper::renderComponent() JROOT/administrator/includes/application.php:153
3 JComponentHelper::executeComponent() JROOT/libraries/joomla/application/component/helper.php:351
4 require_once() JROOT/libraries/joomla/application/component/helper.php:383
5 JController->execute() JROOT/administrator/components/com_config/config.php:18
6 ConfigController->display() JROOT/libraries/joomla/application/component/controller.php:761
7 ConfigViewComponent->display() JROOT/administrator/components/com_config/controller.php:65
8 JError::raiseError() JROOT/administrator/components/com_config/views/component/view.html.php:27
9 JError::raise() JROOT/libraries/joomla/error/error.php:251

However all other extensions and modules etc are working fine and I have detected no other anomalies anywhere in the site.

Thank you in advance.
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Re: Reservations Invoice - Options button Error 500 10 years, 4 months ago #43172

Any update on what needs to be done in order to get this working properly. I must admin tho, I am not missing any settings or functions, as my requirements at the moment are very simple - send out automatic invoice with reserv. email and print from back-end. However the site is not yet live and client has not yet approved it, so not to take any chances, I'd rather get this working properly from the start, to avoid any nerve wrecking later on.

Thank you in advance.
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Re: Reservations Invoice - Options button Error 500 10 years, 4 months ago #43174

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, please, unpack attached ZIP file into Joomla root folder. It will fix config problems. Enter download ID in Global Configuration on tab Registration.

File Attachment:

File Name: com_bookinginvoice_1.0.15_config_patch.zip
File Size: 6 KB
ARTIO Support Team
Last Edit: 10 years, 4 months ago by jitr.
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