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Error in Google Crome
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TOPIC: Error in Google Crome

Error in Google Crome 9 years, 1 month ago #30845

  • MSH
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  • Posts: 11
When selecting seats to reserve the flash pop opens in a new tab and not as a pop up and it then does not return you to the ticket reservation page once seats are selected.

It also does not update the seat reservation section of the ticket ordering page

Is this an issue with Google Crome and if so is there a fix for this bug.

Regards,

Mike
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Re: Error in Google Crome 9 years, 1 month ago #30925

  • pedu
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  • Posts: 177
Dear,

yes, it's feature for Chrome. because of there is a problem with flash plug-in that calls JS funtion from the lightbox. It's a security feature of Chrome. In this case it's opened in new tab, but it should call the parent window when the seats are saved and close itself.
You can try to use non-flash plugin, or maybe there is some other JS error on the page that makes this problems.

Yours faithfully, Ing. Petr Dudek.
ARTIO Support Team
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Re: Error in Google Crome 9 years, 1 month ago #30938

  • MSH
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  • Posts: 11
It doesn't return to the ticket reservation page. You mention a non-flash plug-in is there one for the e-Ticket software.

Mike
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Re: Error in Google Crome 9 years, 1 month ago #30955

  • pedu
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  • Posts: 177
Could you, please, send me the link to the problem page. I'll try to look, what's the problem
ARTIO Support Team
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Re: Error in Google Crome 9 years, 1 month ago #30967

  • MSH
  • OFFLINE
  • Posts: 11
79.170.44.101/bgthevenue.co.uk/index.php/the-venue/orders-list

I have set you up as a super user in the backend of joomla. I can send you log on details and password if you give me an email address to send it to

Mike
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Re: Error in Google Crome 9 years, 1 month ago #30973

  • pedu
  • OFFLINE
  • Posts: 177
plese,

Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst.
ARTIO Support Team
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