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TOPIC: SQL Error

SQL Error 11 years, 11 months ago #30355

  • shangralia
Has anyone seen this error when opening a ticket ?

Table 'dbXXXXXXX_XXXXXXXXXXX_joomla25.XXXXX_vmeticket_genre' doesn't exist SQL=SELECT genre_id, genre_name FROM XXXXX_vmeticket_genre ORDER BY genre_name

This is happening since latested update and on both demo and live site.
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Re: SQL Error 11 years, 11 months ago #30560

  • pedu
  • OFFLINE
  • Posts: 177
Hello,

Yes, this problem is caused by the upgrade. There is many database changes in the 2.1.1 version. But Joomla has a bug in the upgrade process. You must do some database changes before the upgrade, or the database structure isn't upgraded.
The action before upgrade is described in the documentation.
Later versions will be able to upgrade without problems.
ARTIO Support Team
Last Edit: 11 years, 11 months ago by pedu.
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Re: SQL Error 11 years, 10 months ago #30620

  • shangralia
Could you point me at this document please ?
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Re: SQL Error 11 years, 10 months ago #30623

  • pedu
  • OFFLINE
  • Posts: 177
I can send it to your email. Please, write me on Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst.
ARTIO Support Team
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