Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Charts not rendering
(1 viewing) (1) Guest
Flash chart component for Joomla CMS.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: Charts not rendering

Charts not rendering 7 years, 3 months ago #38119

Just bought the Artio Charts, but the charts are not rendering in the articles.
Plugin is enabled.
Using the latest versions of Joomla + Zoo.

Thanks in advance.
The topic has been locked.

Re: Charts not rendering 7 years, 3 months ago #38187

  • maju
  • OFFLINE
  • Posts: 1108
Hello,

Latest versions of Joomla mean Joomla 3.0? If yes, we didn't test it for this version and also you can find information about Joomla compatibility on this page: ANIMATED FLASH CHARTS FOR JOOMLA: FUSIONCHARTS - Compatibility

I am not sure about ZOO, but I will consult it with developers next week.
ARTIO Support Team
The topic has been locked.

Re: Charts not rendering 7 years, 3 months ago #38223

  • maju
  • OFFLINE
  • Posts: 1108
Hello,

FusionCharts plugin allow you to import flash charts in Joomla articles. If you create articles with another component then we can not guarantee functionality of the our plugin. It depends on every component if it works with Joomla content plugins or not.
ARTIO Support Team
The topic has been locked.

Re: Charts not rendering 7 years, 2 months ago #38598

Which Joomla site doesn't have plugins? If you don't support Zoo plugin you should at least inform your customers. Your company is just a big scam!
The topic has been locked.

Re: Charts not rendering 7 years, 2 months ago #38622

  • miun
  • OFFLINE
  • A pesimist is just a well-informed realist.
  • Posts: 563
I think my colleague wrote quite clearly " It depends on every component if it works with Joomla content plugins or not."
Which implies, that it is ZOO which does not support FusionCharts, because it is not processing other Joomla content plugins. FusionCharts is not processing any plugins, it just generates the flash chart object.

Nothing else to say, except you might want to contact ZOO developers, because in this case, they are the ones who need to update their code. (or maybe it just needs to be allowed within ZOO I am not sure as we do not use this extension)
For sure, by-design, there is nothing that can be done in this matter at FusionCharts end.
ARTIO Support Team
Last Edit: 7 years, 2 months ago by miun.
The topic has been locked.
  • Page:
  • 1
User Login Empty