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Unable to connect to MySQL
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TOPIC: Unable to connect to MySQL

Unable to connect to MySQL 11 years, 11 months ago #29261

I purchased the product yesterday and I have been trying to generate a chart on my website hosted on GoDaddy shared hosting with MySQL database. I get the error message: Could not connect to MySQL

Please let me know where the problem is. I have given the Host as the GoDaddy Server address for shared hosting resource and it looks like this:

databasename.db.somenumber.hostedresource.com

I tried 'localhost', it did not work. I tried my domain name and this too did not work
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Re: Unable to connect to MySQL 11 years, 11 months ago #29323

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello

If you try connect to remote server you cannot use local-host. It's only for local database.

There should be IP address or server's domain name.

Remote server's database must accept remote connection. Usually is database access-able only locally.
ARTIO Support Team
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