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Error 310 Google Chrome - DNS Error in Google Webm
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TOPIC: Error 310 Google Chrome - DNS Error in Google Webm

Error 310 Google Chrome - DNS Error in Google Webm 12 years, 6 months ago #25154

A few days ago I began seeing error appear in Google Webmaster (DNS error - I thought it was a 500) for my site. I have been trying to figure out the problem and am stuck. (I'm not really sure of what I must have changed because all was well until now.)

I also noticed in my 404 error log a link for component/content/article plus component/content/cateogry appearing. I've been able to at least have anyone who hits these last two to be forwarded to my home page but I'm seeing repeated hits to component/content.

In google chrome the following message appears: Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.

In firefox this is the message: The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

I'm not completely clear on the component/content direction. I get it's looking for the content component but....

I'm working with Joomla 1.72. You can see the error here: homeschoolguidancecounselor.com/component/content.

I'd really appreciate any suggestions. I've spent the last two days trying to figure this out.

Thank you so much!
Valerie
Last Edit: 12 years, 6 months ago by vdaltman.

Re: Error 310 Google Chrome - DNS Error in Google Webm 12 years, 6 months ago #25170

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
The error means, that the /components/content URL is redirecting to itself. Check your 301 redirects and create a new one in JoomSEF if needed with following parameters:
Moved from URL: components/content
Moved to URL: (leave the field empty)
ARTIO Support Team

Re: Error 310 Google Chrome - DNS Error in Google Webm 12 years, 6 months ago #25182

Thank you, David. I had already searched my sef urls, custom urls and 301s for any reference to component/content with no results. I check again with nothing - really I looked and looked because I did understand this was redirecting. I just went to add a new sef url for component/content, leaving the new sef blank as you suggested. Unfortunately, I don't know the original (non-sef url). So, instead, I set up a 301 redirect from component/content to index.php (it wouldn't allow me to leave it blank).

So, I'm now preventing the errors which is great but I am not sure I am actually redirecting this link to the right place.

Thank you.
Valerie

Re: Error 310 Google Chrome - DNS Error in Google Webm 12 years, 6 months ago #25197

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
I didn't mean to create new SEF URL, I meant to use the Manage 301 Redirects page in JoomSEF to create the 301 Redirect, there you can leave the Moved to part blank.
ARTIO Support Team

Re: Error 310 Google Chrome - DNS Error in Google Webm 12 years, 5 months ago #25217

Okay. Thank you very much.
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